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Igor Sarenac

Convergys


Igor Sarenac

Igor Sarenac is a vice president in Convergys' customer management business, which provides agent-assisted, self-service, and proactive care solutions that support client customers worldwide.


Article | February 14, 2012
Psst! Four Secrets for Profiting from Customer Data   

By: Igor Sarenac

Companies that can definitively say they know their customers well may be privy to knowledge that most of their competitors aren’t even dimly aware...more >>