Customer Service & Retention

Kamesh Somanchi

TeleTech

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 TeleTech senior vice president Healthcare, is responsible for driving TeleTech's strategies for the healthcare industry.

 

Article | January 17, 2012
The Four Building Blocks of a Multichannel Customer Strategy   

By: Kamesh Somanchi

Health insurers today face many game-changing marketplace forces, including plan consolidation, and growing customer and employer pressure to lower...more >>