Robbie Brillhart

Related topics: Contact Professional Contributors, Customer Service & Retention, Hosted Solutions, Performance Optimization, Recruiting & Hiring, Remote Agents, Speech Technology, Topics

Outsourcing

Alpine Access, Inc.

Robbie Brillhart is Senior Vice President of Operations for Alpine Access, Inc., the leading provider of employee-based virtual contact center solutions and services. Recently named the best contact center and CRM outsourcer for client satisfaction by Datamonitor’s Black Book of Outsourcing, Alpine Access’ clients include ten of the Fortune 100 companies in the financial services, communications, technology, healthcare, retail, travel and hospitality sectors.

For more information, visit the Alpine Access website at www.alpinieaccess.com.

Article \| January 3, 2012 Top 5 Ways to Deliver Exceptional Service through January Blues By: Robbie Brillhart There are certain things that you can count on before and after the holiday season - Black Friday, Cyber Monday, and good food and, of course,...more >>

Article \| December 19, 2011 Four Reasons Work At-Home Positions are Great for Veterans By: Robbie Brillhart The holidays are a time to appreciate the freedoms provided by those who are serving or have served in the United States Armed Forces. Military...more >>

Article \| September 12, 2011 Top Five Ways to Transform Call Center Jobs into Long-Term Careers By: Robbie Brillhart Two steps forward, one step back. Often times, that's what it feels like when trying to maintain a skilled workforce to meet the demands of call...more >>