Contact Professional has long been recognized as offering unique and refreshing insight into the management and leadership of the contact center. It is within that role that contactprofessional.com continues to serve as an information source providing essential management tools and resources to the contact center professional. Also offered biweekly, CP Wire e-newsletter remains a favorite knowledge source among contact center professionals. From hiring and training to technology implementation, the CP media family continually emphasizes ROI and increased efficiency within the contact center.

CP Wire and contactprofessional.com are publications of Due North Media – a division of Due North Consulting, Inc.

Due North Media, a division of Due North Consulting, Inc., is a niche business-to-business publisher providing media services to executives within specialized vertical markets including contact center technology, corporate site selection and business development, and sports event management and location selection via publications, Websites, newsletters, directories, qualified database/ list marketing and custom publishing.
 

Founded in 2001, Due North Consulting, Inc. has helped niche marketers obtain their goals for almost a decade. The principals of the company have over 35 years of business-to-business advertising and marketing experience. It has been their mission to serve readers, clients and employees with integrity, humility and a continuing quest for the achievement of excellence.