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Adit Moskovitch

Jacada

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 Adit Moskovitch is the Global Contact Center Analyst for Jacada. Jacada WorkSpace provides agents with a single interface to access the multitude of disparate systems and resources needed to effectively perform his or her job.

Article | September 1, 2006
Unified Desktop Technology Improves Agent and Customer Experience   

By: Adit Moskovitch

Contact center agents in most major businesses are now faced with a chaotic customer service desktop. After years of technology and application...more >>