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Christopher Hall

InQuira Inc.

Christopher Hall

Christopher Hall has over twenty years of business experience as a senior marketing and product strategy professional in the enterprise software industry. Prior to joining InQuira, Hall was the Vice President in charge of the global product strategy initiatives at KANA Software. Earlier, Hall was Vice President of Worldwide Marketing for Chordiant, where he pioneered the company’s customer experience (Cx) branding, and he was Senior Director of Product Management for Silknet Software, which launched a successful IPO in 1999. InQuira Inc. is a leading provider of enterprise knowledge solutions. InQuira was founded in 2002 and is headquartered in San Bruno, Calif. More information about InQuira is available at www.inquira.com.
 

Article | July 7, 2010
5 Ways to Boost Productivity in the Contact Center   

By: Christopher Hall

The performance of many support organizations has hit a wall. In spite of a host of investments, whether in telephony, CRM systems, call routing, or...more >>

Article | June 16, 2010
Improving the Customer Experience Using Social Networks   

By: Christopher Hall

With four out of five Americans now using social networks, the era of exchanging public knowledge has clearly arrived, creating significant...more >>