Article | September 1, 2005
Desktop Information Management
By: Christopher R. Capo,Duncan Temple,Matt Schwabel
Part 1: Analysis and Resolution at the Desktop
Part 2: Reporting Metrics in an Increasingly Complex World
Part 3: Display the Possibilities
Part...more >>
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Article | March 1, 2004
Software Solutions with Opportunity / Bringing Technology, Communication and Information Together
By: Bob Brittan,Christopher R. Capo
Highly adaptable display solutions are often the answer to a busy contact center’s reporting needs. Spectrum Corp. offers everything from...more >>
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