Contact Professional Contributors

Christopher R. Capo

Article | September 1, 2005
Desktop Information Management   

By: Christopher R. Capo,Duncan Temple,Matt Schwabel

Part 1: Analysis and Resolution at the Desktop Part 2: Reporting Metrics in an Increasingly Complex World Part 3: Display the Possibilities Part...more >>


Article | March 1, 2004
Software Solutions with Opportunity / Bringing Technology, Communication and Information Together   

By: Bob Brittan,Christopher R. Capo

Highly adaptable display solutions are often the answer to a busy contact center’s reporting needs. Spectrum Corp. offers everything from...more >>