Contact Professional Contributors

Clare Dorrian

Sword Ciboodle


Clare Dorrian

Clare Dorrian is head of product marketing, Sword Ciboodle. Clare is responsible for the product marketing function relating to Sword Ciboodle's flagship CRM software product. She joined the company in 2005, bringing a wealth of experience in the contact center sector through her previous positions at Intelligent Finance and AMAZE Consulting. Clare has been at the forefront of driving market awareness and understanding of the product's capabilities, resulting in significant customer traction and widespread recognition from industry analysts. You can reach Clare at clare.dorrian@sword-ciboodle.com.


Article | March 1, 2009
Supercharge Your CRM   

By: Clare Dorrian

Is your contact center taking advantage of the latest in new technology? Are your agents still navigating multiple screens to fulfill customer...more >>