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Dr. Hazem Y. Abdelazim

Cairo University


Dr. Hazem Y. Abdelazim

In December 2007, Dr. Hazem Y. Abdelazim was appointed CEO of the Information Technology Industry Development Agency (ITIDA www.itida.gov.eg) after serving as the Minister’s senior advisor for the Technology Development Sector since May 2007. Dr. Abdelazim’s professional experience is a blend of industry and academia. He is currently an associate professor of information technology at the Faculty of Computer and Information Science, Cairo University. Dr. Abdelazim has been recognized for his achievements by being bestowed several prestigious awards.


Article | March 1, 2009
EGYPT - A Contact Center Hotspot?   

By: Dr. Hazem Y. Abdelazim

How is Egypt’s contact center sector emerging as world leader; how is it nurturing the workforce of the future?