Contact Professional Contributors

Joseph Sanscrainte

Call Compliance, Inc.


Joseph Sanscrainte

Joseph Sanscrainte, Director of Regulatory Affairs and General Counsel with Call Compliance, Inc., is a recognized leader in the contact center compliance and legislative arena. He is actively involved in the industry and serves as Chair of the American Teleservices Association’s State Legislative Subcommittee, in addition to serving on Contact Professional’s Advisory Board. For more information on Call Compliance and its patented TeleBlock® Do Not Call blocking system, visit www.teleblock.com.


Article | May 1, 2005
Outsourcing   

By: Dr. Jon Anton,Joseph Sanscrainte

Part 1: Nationalism and the Offshore Outsourcing Phenomenon Part 2: Don’t Forget the Legal Stuff! Part 3: 10 Tips for a More Strategic...more >>


Article | January 1, 2004
Telemarketing 2004: Survival of the Fittest   

By: Joseph Sanscrainte

The past year will long be remembered as the most tumultuous ever for the telemarketing industry. It marked the zenith of anti-telemarketing vitriol,...more >>


Article | March 1, 2003
The Brave New World of Telemarketing   

By: Joseph Sanscrainte

The Federal Trade Commission’s recent announcement of the amended Telemarketing Sales Rule (TSR) has served to cement regulatory compliance as the...more >>