Kris Hopkins

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Newfound Communications

Kris Hopkins is CEO & founder of Massachusetts-based Newfound Communications - a provider of IP Call Recording, Interactive Voice Response (IVR) and Dialing solutions to carriers, contact centers and enterprises.

Article \| September 23, 2010 Call Center in the Cloud: Implementing Call Recording as a Service By: Kris Hopkins While cloud computing is still a loosely defined term, many cloud-based services are nonetheless being deployed in droves - especially in the call...more >>

Article \| March 1, 2009 Maximize Call Recording With VoIP, Especially in a Tough Economy By: Kris Hopkins Call recording carries many obvious benefits in a tough economic climate. Some analysts find it to be one of the brightest growth spots in telecom as...more >>