Nathan David

Empirix, Inc.

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Nathan David is Director of Product Management, Contact Center Solutions, for Empirix Inc., where he defines the overall strategic direction of testing and management solutions for contact centers. Previously a solutions architect with Empirix, he has helped dozens of companies optimize their voice applications to provide a better quality of experience to customers. In 1997, Nathan founded Alternative Delivery Systems Support Inc. (ADSS), which delivered consulting and testing services to the contact center industry. Empirix predecessor Hammer Technologies purchased ADSS in 1999. Nathan also managed First Union National Bank’s (now part of Wachovia) 18 support contact centers and was responsible for the support of all customer-facing voice applications. David is a graduate of the University of North Florida.

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