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Tim Kraskey

Calabrio, Inc.


Tim Kraskey

Tim Kraskey is vice president of marketing and business development for Calabrio, Inc., a provider of workforce optimization and unified contact center desktop software that enables continuous business improvements in productivity, efficiency and customer satisfaction. He can be reached at tim.kraskey@calabrio.com.

 


Article | September 1, 2008
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By: Tim Kraskey

When a customer says, “Let me talk to your manager” or “Cancel my order,” your contact center needs to act fast before your business takes a...more >>