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Jim Tanner

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Jim Tanner


Jim Tanner is Executive Vice President, Product and Strategy of inContact (www.inContact.com), a provider of cloud-based contact center software and agent optimization solutions. He can be reached at jim.tanner@inContact.com. 

Service Article | May 17, 2011
Reaching Out to Your Customers: Six Steps to Proactive Communications   

By: Jim Tanner

Every time you receive a voicemail alert that your flight has been delayed or your prescription is ready for pickup, you are reaping the benefits of...more >>