Speech Technology News


Aspect Software
News | May 5, 2015
Concierge Contact Center Deploys Aspect Software's Zipwire for Customer Engagement in the Cloud   

Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimization, back-office and award-winning cloud... More>>



Obihai Technology
News | May 1, 2015
Obihai Completes Interoperability of IP Desktop Phones and VoIP Adapters With BroadSoft    

Obihai Technology, a leading manufacturer in the Voice over IP endpoint industry and maker of best-selling “OBi” universal voice adapters and IP... More>>



Jacada, Inc.
News | May 1, 2015
Visual IVR Technology Patent Granted to Jacada   

Jacada, Inc., a leading global provider of customer service technology designed to simplify the interaction between businesses and their customers,... More>>



InContact
News | April 27, 2015
RingCentral Adds Cloud Contact Center to its Enterprise Communications Solution   

RingCentral, Inc., a leading provider of cloud business communications solutions, today announces the launch of the new RingCentral Contact Center. More>>



Orion Communications
News | April 22, 2015
Orion Communications Adds IVR Technology to Its Online AgencyWeb® Workforce Management Software    

Orion Communications, a provider of public sector workforce management software and services, today announced the addition of IVR technology to its... More>>



Votacall
News | April 22, 2015
giggle, Inc. Selects Votacall to Be the Exclusive Communications Provider for the Corporate Offices and Retail Locations    

Votacall, a premier provider of Hosted PBX and Cloud-based Unified Communications, announced today that giggle, Inc., a leading multichannel retailer... More>>



Broadview Networks
News | April 22, 2015
Broadview’s OfficeSuite Wins Two 2015 Visionary Spotlight Awards   

Broadview Networks, a leading cloud-based provider of communications and information technology services, has won two 2015 Visionary Spotlight... More>>



Verint Systems Inc.
News | April 21, 2015
Verint Expands Customer Engagement Optimization Portfolio with the Addition of Gamification   

Verint Systems Inc. announced the addition of gamification to its customer engagement optimization portfolio. More>>



BroadSoft Inc
News | April 16, 2015
OneCloud Networks Shifts to BroadSoft's BroadCloud for Hosted Business Unified Communications Service    

BroadSoft, Inc., today announced that OneCloud Networks will upgrade its hosted PBX and Unified Communications offering by migrating to BroadCloud, a... More>>



XO Communications
News | April 16, 2015
XO Communications Launches Concierge for its Hosted PBX Service   

XO Communications (XO), a leading national provider of advanced IP communications, has launched “HPBX Concierge,” a “touch-free” feature for... More>>