Speech Technology News

News | November 19, 2014
ShoreTel Issues Statement Regarding Mitel Withdrawal   

ShoreTel, a provider of simple phone systems and unified communications solutions, issued the following statement regarding Mitel Networks... More>>

News | November 19, 2014
DialAmerica Announces 100 New Jobs in Greenville, South Carolina   

DialAmerica, a privately held teleservices company, said it is expanding its contact center operations in Greenville, South Carolina, and will hire... More>>

News | November 18, 2014
Medallia Named to Deloitte's 2014 Technology Fast 500 List   

Medallia, the global provider in SaaS Customer Experience Management solutions, announces it ranked 358 on Deloitte's Technology Fast 500. More>>

News | November 18, 2014
Conversocial appointed by Dixons Carphone's 'Knowhow' team for Social Customer Service Solution   

Dixons Carphone plc, Europe’s leading specialist electrical and telecommunications retailer and Services Company, has chosen to enhance its... More>>

News | November 18, 2014
Fonality Releases Guidelines on Confronting Contact Center Attrition with Business Communication Technology   

Fonality, the innovative provider of business phone systems and integrated communications solutions designed to reduce the friction that slows... More>>

News | November 17, 2014
TELUS Launches Two New Cisco Powered Cloud Services for Canadian Businesses   

TELUS is introducing two new solutions that will help Canadian businesses leverage cloud-based technology to improve how they communicate with their... More>>

Verint Systems
News | November 14, 2014
Verint Provides Collaboration, Contact Center Analytics   

Business intelligence company Verint Systems Inc. has introduced software that fosters collaboration among service agents and applies analytics to... More>>

News | November 14, 2014
3CLogic and Envision Partner to Offer Enhanced Workforce Optimization for Contact Centers   

3CLogic, delivering next generation inbound, outbound, and blended cloud contact center solutions, today announced a new partnership with Envision, a... More>>

News | November 14, 2014
Voxox Ranked 224 on List of Fastest Growing Companies in North America in Deloitte’s 2014 Technology Fast 500™   

Voxox, the most comprehensive cloud-based rich communication service for consumers and businesses, today announced it ranked number 224 on... More>>

News | November 13, 2014
Broadvoice Launches Advanced Call Center Feature   

Broadvoice, a national hosted voice and communications company, announces that it has launched a suite of new features for its Cloud PBX hosted phone... More>>