Speech Technology News

Verint Systems
News | November 14, 2014
Verint Provides Collaboration, Contact Center Analytics   

Business intelligence company Verint Systems Inc. has introduced software that fosters collaboration among service agents and applies analytics to... More>>

News | November 14, 2014
3CLogic and Envision Partner to Offer Enhanced Workforce Optimization for Contact Centers   

3CLogic, delivering next generation inbound, outbound, and blended cloud contact center solutions, today announced a new partnership with Envision, a... More>>

News | November 14, 2014
Voxox Ranked 224 on List of Fastest Growing Companies in North America in Deloitte’s 2014 Technology Fast 500™   

Voxox, the most comprehensive cloud-based rich communication service for consumers and businesses, today announced it ranked number 224 on... More>>

News | November 13, 2014
Broadvoice Launches Advanced Call Center Feature   

Broadvoice, a national hosted voice and communications company, announces that it has launched a suite of new features for its Cloud PBX hosted phone... More>>

Jacada, Inc.
News | November 13, 2014
Jacada Introduces Jacada Multi-Channel Agent Desktop   

Jacada, Inc., a global provider of customer experience technology, announces the public availability of the Jacada Multi-Channel Agent Desktop for... More>>

News | November 12, 2014
Voxbone Expands its Coverage to Include Colombia, Malaysia and Turkey   

Voxbone today announced the availability of its local telephone numbers (also known as DIDs) in three rapidly-growing countries: Colombia, Turkey and... More>>

Noble Systems Corporation
News | November 12, 2014
Noble Harmony v4 Offers Increased Functionality for Mobile Contact Center Management from Noble Systems   

Noble Systems Corporation, a global leader in contact center technology solutions, announces the release of Noble Harmony v.4, adding to the power of... More>>

Spanlink Communications
News | November 11, 2014
Navidar Advises Spanlink Communications in its Sale to ConvergeOne   

Navidar Group, a technology-focused investment banking firm, is pleased to announce that our client, Spanlink Communications, has been acquired by... More>>

News | November 11, 2014
ShoreTel Ranked Highest Vendor in Customer Loyalty, Service and Value   

ShoreTel, a provider of phone systems and unified communications (UC) solutions, rates best among IP Telephony vendors in customer loyalty, service... More>>

U.S. Postal Service
News | November 10, 2014
U.S. Postal Service Reports Data Breach Affecting Employees, Call Center   

The U.S. Postal Service reported a data breach on Monday that may have compromised personal information about its 500,000 employees as well as data... More>>