Speech Technology News

News | April 15, 2015
Mattress Firm Partners with InMoment to Help Elevate Customer Experience Program   

Mattress Firm is partnering with InMoment, a cloud-based customer experience optimization platform that gives companies the ability to listen to and... More>>

8x8, Inc.
News | April 15, 2015
8x8 Issued New Conferencing and Meeting Patent by U.S. Patent and Trademark Office   

8x8, Inc., a leading provider of cloud-based unified communications and contact center solutions, today announced that it has been awarded a new... More>>

News | April 14, 2015
SIPTRUNK.com Announces Public BETA Program    

SIPTRUNK.com, a white label SIP Trunking platform designed for VoIP manufacturers, distributors and dealers, announced today the launch of their... More>>

News | April 14, 2015
Convergys Analytics and Nexidia Announce Partnership   

Convergys, a global leader in customer management, announced today a strategic partnership with Nexidia, a leading provider of customer interaction... More>>

Nice Systems
News | April 6, 2015
NICE Once Again Leads the WFM Market According to Analyst Firm DMG Consulting   

NICE Systems NICE, today announced that for the eighth consecutive year, it has been recognized as the contact center workforce management (WFM)... More>>

Verint systems Inc
News | April 2, 2015
Verint Systems Adds Voice Biometrics to Enterprise Workforce Optimization Solution   

Verint Systems Inc. announced it has made significant improvements to its enterprise workforce optimization (WFO) solution including embedded voice... More>>

Applied Voice & Speech Technologies Inc.
News | April 2, 2015
AVST Expands Global Service and Support Solutions    

Today, Applied Voice & Speech Technologies, Inc. (AVST) announced the expansion of its customer support offerings with an enhanced Global Services... More>>

F5 Networks
News | April 2, 2015
F5 Helps Global Enterprises Counter Online Fraud and Security Attacks   

F5 Networks today announced its new Security Operations Center (SOC) facility located at the company’s headquarters in Seattle. More>>

News | April 1, 2015
Bandwidth’s API Portal Accelerates HTC, Inc.’s Out-of-Network VoIP Expansion    

Bandwidth, one of the nation’s leading communications companies, today announced that HTC, Inc., the nation’s largest telecommunications... More>>

Panasonic System Communications Company of North America
News | April 1, 2015
Panasonic Announces Nextiva as Newest SIP-Hosted Partner   

Panasonic System Communications Company of North America, a leader in small business telephone systems, today announced Nextiva as a Panasonic SIP... More>>