Speech Technology News

8x8, Inc.
News | August 6, 2014
8x8 Cloud Security, Contact Center and Unified Communications Experts to Speak ITEXPO    

8x8, Inc., a provider of cloud-based unified communications, contact center and collaboration solutions, announced that three 8x8 executives have... More>>

Frost & Sullivan
News | August 6, 2014
Frost & Sullivan: Contact Center Systems See Steady Growth in Latin America despite Emergence of Cloud   

The Latin American contact systems market is expected to experience tempered growth as several companies transfer their investments to hosted and... More>>

News | August 6, 2014
3CLogic Helps Power Online Drivers Training Company    

3CLogic, delivering inbound, outbound and blended cloud-based contact center solutions, announced that online drivers training firm, I Drive Safely,... More>>

News | August 6, 2014
Mitel Awarded National Joint Powers Alliance Contract   

Mitel, a global provider in business communications, has been awarded the National Joint Powers Alliance contract for telecommunications, wireless,... More>>

KM2 Solutions
News | August 4, 2014
KM² Solutions Adds Another Caribbean Contact Center   

KM² Solutions, the award winning contact center services provider, announces the addition of its fifth contact center to its portfolio of... More>>

News | August 4, 2014
Introducing IntegrityPCI, Level 1 PCI-DSS Compliance Software for Contact Centers   

With PCI-DSS 3.0 now being strictly enforced by credit card companies due to the rise in incidents of fraud in contact centers, these companies are... More>>

HigherGround, Inc.
News | August 1, 2014
HigherGround Achieved the Highest Compatibility Level with Avtec Scout IP Dispatch   

HigherGround, Inc., a recognized leader in call recording and quality assurance solutions for the public safety industry, announced that it has... More>>

Interactive Intelligence Group, Inc.
News | July 30, 2014
California Association Of Realtors Deploys Interactive Intelligence Software   

The California Association Of Realtors, a trade association of California real estate agents, has replaced its PBX system with Interactive... More>>

Micromax Informatics
News | July 30, 2014
Brocade Ethernet Fabric Underpins International Expansion of Micromax   

Micromax Informatics, India's leading mobile handset manufacturer, has deployed innovative Brocade® Ethernet fabric technology in a new virtualized... More>>

News | July 30, 2014
eGain to Acquire Exony to Add Contact Center Management and Voice Analytics   

eGain, a leading provider of customer engagement solutions, today announced it has signed a definitive agreement to acquire Exony Limited, an... More>>