Speech Technology News


Cyara
News | June 24, 2014
SpeechStorm and Cyara Automate the Creation of Customer-Experience Test Cases for Improved Contact Center Agility and Quality   

For customer service organizations, automated testing is essential to ensure that technology systems deliver the desired customer experience, cope... More>>



Bright Pattern
News | June 24, 2014
Bright Pattern Named a Most Promising Cloud Computing Company by CIO Review Magazine   

Bright Pattern, the only provider of next generation cloud contact center solutions, has been named a most promising cloud computing company by CIO... More>>



Noble Systems Corporation
News | June 24, 2014
Noble Systems Announces New Corporate Headquarters   

Noble Systems Corporation, a global leader in unified contact center technology solutions, today announced the relocation of its corporate... More>>



Avaya Inc.
News | June 20, 2014
Avaya Evolves Avaya Connect Channel Partner Program   

Avaya Inc. announces changes to its Avaya Connect Channel Partner program to advance partner expertise in successfully solving customers’... More>>



NexxPhase
News | June 20, 2014
NexxPhase Partners with Eventus Solutions Group   

NexxPhase, a company that provides cloud-based services designed to break down communication silos and enhance the customer engagement, allowing for... More>>



ShoreTel
News | June 19, 2014
ShoreTel Joins WSCA-NASPO Cooperative Purchasing Organization   

ShoreTel, a provider of phone systems and unified communications (UC) solutions, announces it has earned a place in the WSCA-NASPO Cooperative Data... More>>



Altitude Software
News | June 18, 2014
Altitude Software Solutions for Debt Collection Wins Award in Spain    

Altitude Software, a leader in unified customer interaction solutions, today announced its Altitude uCI (Unified Customer Interaction) solution has... More>>



BoldChat
News | June 17, 2014
BoldChat’s Latest Update Brings Customer-service Chat to Mobile Apps   

Clients of BoldChat can chat online with their customers. With a new release, BoldChat is allowing clients to add customer-service chat to their... More>>



CP_LOGO
News | June 17, 2014
Oklahomans Reminded About Telemarketing Rules   

Oklahoma Attorney General Scott Pruitt issued a reminder to Oklahomans and political campaigns about the rules governing telemarketing and... More>>



Voxox
News | June 17, 2014
Voxox Unveils Distribution Partnership Agreement with Telecom Brokerage, Inc.    

Voxox, the most comprehensive cloud-based rich communication service for consumers and businesses, today announced that the company has signed a... More>>