Speech Technology News


NICE Systems
News | July 30, 2014
For Customers, the Only Time is NOW – NICE Brings 100% Real Time to the Contact Center   

NICE Systems announced the NICE Engage Platform which allows customer-facing organizations to incorporate real time interaction data and analytics... More>>



8x8, Inc.
News | July 25, 2014
8x8 Extends Partnership With Zendesk to Enhance Customer Experience Management   

8x8, Inc., a provider of cloud-based unified communications, contact center and collaboration solutions, announces the availability of a new,... More>>



Interactive Intelligence Group, Inc.
News | July 25, 2014
COLA Work-at-Home Staff Uses Interactive Intelligence Software    

COLA, a clinical lab education, consultation and accreditation organization, redeployed its entire staff of 80 employees to work at home during a... More>>



Tadiran Telecom
News | July 24, 2014
Tadiran Telecom Announces New Office in Kennesaw, Georgia   

Tadiran Telecom, a global provider of Unified Communications & Collaboration (UC&C), Contact Center, and Control Room Software solutions, announces... More>>



AT&T
News | July 24, 2014
Governor’s Employment Development Official Visits AT&T Call Center in Atwater   

Gov. Jerry Brown’s top employment development official made an appearance at the AT&T call center Tuesday to address the looming layoffs of more... More>>



E-MetroTel
News | July 24, 2014
E-MetroTel UCX VoIP Solution Helps Norstar Customers   

Saint Bernard Parish in Madison, Wisconsin, leverages their existing communications investment by deploying the E-MetroTel UCX50, seamlessly... More>>



ASC
News | July 24, 2014
50 Years of ASC – a Success Story   

On July 1, 2014, ASC celebrated its 50th anniversary: five decades brimming with groundbreaking events and milestones, boosting the evolution of a... More>>



Voxbone
News | July 23, 2014
Prosodie-Capgemini Selects Voxbone to Drive International Growth of Its Odigo Contact Center Solution   

Voxbone today announces that it has been selected to extend the global reach of Prosodie-Capgemini’s cloud-based customer interaction management... More>>



Empirix
News | July 22, 2014
Empirix Vaults Ahead In Conference Bridge Quality Monitoring With Innovative ‘Real Voice’ Testing   

Empirix today announced a first-of-its-kind conference bridge monitoring application that ensures top voice performance and bridge reliability by... More>>



Radish Systems
News | July 21, 2014
Radish Systems Awarded Patent for Voice and Data Communications   

Radish Systems, a provider in voice and data mobility solutions for customer service, is pleased to announce that it has been awarded a key patent... More>>