Speech Technology News

TCN, Inc.
News | January 13, 2015
TCN Forms Strategic Partnership with Master Agency CarrierSales    

TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies, today announced... More>>

Birch Communications, Inc.
News | January 13, 2015
Birch Announces Expansion of Emporia Operations Center   

Birch Communications, Inc., a leading technology service provider of IP-based communications, broadband, cloud and IT-services to small, mid-sized,... More>>

Applied Voice & Speech Technologies, Inc.
News | January 12, 2015
AVST UC Platform Features Industry Leading Call Processing Capacity Enabling 10+ Million Calls per Month   

At a time of constant change and juggling priorities for IT teams, Applied Voice & Speech Technologies, Inc. is answering the call for reliability... More>>

Gryphon Networks
News | January 12, 2015
Gryphon Networks and CallMiner Partner to Bring Targeted Speech Analytics to Distributed Sales and Service Teams   

Gryphon Networks, a leader in sales intelligence and marketing compliance software, today announced a strategic partnership with CallMiner, the... More>>

NICE Systems
News | January 9, 2015
Stop Fraudsters in Their Tracks. NICE Launches Real-Time Solution to Thwart Fraud Attempts in the Contact Center   

NICE Systems, launched its Real-Time Fraud Prevention solution, which enables contact centers to detect and prevent fraud in real time using voice... More>>

CrossClick Media Inc.
News | January 9, 2015
CrossClick Media Signs Telepoint Communications for Voters for Hillary   

CrossClick Media, Inc., announced the Company has signed a Campaign Services Agreement with Telepoint Communications, Inc., to provide call center... More>>

Voice Print International
News | January 8, 2015
VPI Ranked #1 in Customer Assurance and #2 Overall in Ventana Research's 2015 Value Index for Workforce Optimization   

Ventana Research, a leading benchmark research and advisory services firm, has ranked VPI (Voice Print International) as a top software vendor in the... More>>

News | January 8, 2015
3CLogic Scores High Marks For Second Year Running in Independent Customer Satisfaction Survey    

3CLogic, delivering next generation inbound, outbound and blended cloud-based contact center solutions, announced it has continued to score high... More>>

Total Lead Domination
News | December 30, 2014
New Email Marketing Module from TLD CRM brings Enterprise Level Marketing to Small Health Insurance Agencies   

Total Lead Domination (TLD) CRM has just released its new email marketing module which is integrated into the TLD CRM system. More>>

News | December 30, 2014
New Features for ZCorum’s TruVizion Help Providers Ring in Better Network Management in 2015   

ZCorum, a leading provider of managed broadband services and diagnostics, announced new features for its cross platform broadband diagnostics... More>>