Speech Technology News

News | October 15, 2014
Mitel Enhances MiContact Center    

Mitel has enhanced its MiContact Center solution with a native, end-to-end solution for Microsoft Lync. More>>

News | October 15, 2014
Demandbase Introduces Sales Accelerator on Salesforce AppExchange to Connect B2B Advertising and Marketing Results with Sales Performance   

Demandbase, a leader in B2B marketing cloud solutions, announced the launch of a new application on the Salesforce AppExchange, Demandbase Sales... More>>

Pipeliner CRM
News | October 15, 2014
Pipeliner CRM Launches New Full Version Connecting Contacts and Accounts in Unique New Ways   

Pipeliner CRM today announced the launch a new version of their five-star-rated Pipeliner CRM software, adding several new features including a... More>>

CTI Group Inc.
News | October 15, 2014
BroadSoft’s New BroadWorks Collaborate Platform Enhanced   

CTI Group (Holdings) Inc., a global provider of carrier-grade software solutions and services which empower organizations through communication... More>>

News | October 14, 2014
Financial Institution Selects inContact Cloud Solutions to Enhance Outbound Revenue Generation and Inbound Customer Service Functions   

inContact, the leading provider of cloud contact center software and contact center agent optimization tools, announces their selection by a leading... More>>

Altitude Software
News | October 14, 2014
Transneft Insurance Increases Customer Service Efficiency    

Altitude Software, a leader in unified customer interaction solutions, and Beltel, a leading systems integrator in Russia, today announced the... More>>

News | October 14, 2014
AutoLoop Introduces Engage   

AutoLoop introduces Engage, a call center solution proven to engage customers and increase sales and service profitability for auto dealers. More>>

Birch Communications
News | October 13, 2014
Birch Launches New Brand, Upgraded Product Portfolio   

Technology service provider, Birch Communications has announced new company branding as well as an upgrade to its product portfolio. More>>

TELUS International Europe
News | October 10, 2014
Why Omni-Channel Customer Care is Important   

Customer feedback is being shared and spread online with unprecedented speed. Shoppers now look to the internet and social media as a cost-effective... More>>

LiveOps, Inc.
News | October 10, 2014
LiveOps Continues to Elevate the Customer Experience with LiveOps Visual and LiveOps Visual Advantage   

LiveOps, Inc., the global leader in cloud contact center and customer service solutions, today announced the immediate availability of LiveOps Visual... More>>