Speech Technology News

News | October 3, 2014
Merchant’s iiNet Contact Center Grows by 500 Jobs in 2014   

The iiNet customer service center in Cape Town, South Africa, operated by Merchants as part of iiNet’s global virtual contact center, will expand... More>>

News | October 2, 2014
Indosoft Announces Q-Suite Support for Sangoma Lyra   

Indosoft, Inc., a provider of scalable Asterisk-based contact center software Q-Suite, announces that it has added support for Sangoma Lyra Answering... More>>

Enacomm Inc.
News | October 1, 2014
Enacomm Inks Deal with SafeAmerica Credit Union to Provide a Customer Self and Assisted-Service Solution   

Enacomm, Inc., a leading provider of intelligent customer interactions technology, today announced that it has inked a deal with SafeAmerica Credit... More>>

8x8, Inc.
News | October 1, 2014
8x8 Simplifies Announces Release Of Virtual Contact Center 8.1   

8x8, Inc., a provider of cloud-based contact center unified communications and collaboration services, announces the release of Virtual Contact... More>>

News | October 1, 2014
3CLogic and IntelaCloud Partner    

3CLogic, delivering inbound, outbound and blended cloud-based contact center solutions, and IntelaCloud, a provider in cloud-based PBX, announce... More>>

Bright Pattern, Inc.
News | October 1, 2014
Bright Pattern Deploys Latest Software Release   

Bright Pattern, Inc., provider of the ServicePattern cloud-based contact center solution, has deployed the latest release of its software platform. More>>

Applied Voice & Speech Technologies, Inc.
News | September 30, 2014
AVST CEO Highlights Disruptive Forces in Unified Communications at SCTC Fall Conference    

This week at the SCTC Fall Conference in San Diego, Applied Voice & Speech Technologies, Inc. (AVST) will discuss the disruptive forces transforming... More>>

News | September 30, 2014
SoundConnect Expands Carrier Services Division   

SoundConnect, an award winning unified communications and collaboration company is dedicated to supporting business communication solutions,... More>>

Enghouse Interactive
News | September 29, 2014
Enghouse Interactive Introduces Quality Management Suite v 5.3, IP Call and Computer Recording, Monitoring and Evaluation Software   

Enghouse Interactive tody introduced version 5.3 of the Enghouse Interactive Quality Management Suite, its comprehensive IP call and computer... More>>

News | September 29, 2014
ConnectLeader Announces Integration with Zoho CRM   

The ConnectLeader dialing platform now offers Zoho users a chance to improve their sales productivity with direct integration with Zoho CRM. More>>