Speech Technology News

News | December 3, 2014
Industry Leading Collections Outsourcing Agency dlc Removes Contact Center From Scope of PCI Compliance with Technology From Semafone   

dlc, one of the largest debt collection agencies in the UK, has implemented software from Semafone to enhance data security and give peace of mind to... More>>

Emulex Corporation
News | December 2, 2014
Emulex and Dynatrace Deliver NetPod for Application-Aware Network Performance Management with High-Speed Network Data Capture and Storage   

Emulex Corporation and Dynatrace today announced NetPod, a fully integrated solution that combines Dynatrace’s Data Center analysis with Emulex’s... More>>

News | December 2, 2014
Sitel Creates 11,000 New Career Opportunities Worldwide   

Sitel, a leading global customer care provider, today announced plans to hire approximately 11,000 new team members, including 1,200 posts in the UK. More>>

CounterPath Corporation
News | December 1, 2014
CounterPath Announces Availability of Messaging and Presence Module for its Stretto Platform™   

CounterPath Corporation, a developer of award-winning over-the-top (OTT) Unified Communications solutions for enterprises and operators, today... More>>

TCN, Inc.
News | December 1, 2014
TCN Launches “Platform 3 VocalVision," Virtual Call Center Technology for the Visually Impaired   

TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies, today announced... More>>

News | December 1, 2014
Q-Suite 5.7.7 Updates Its Visual Dialplan Builder for Call Center Software   

Q-Suite, the multi-tenant call center software for Asterisk, has added modifications to its Visual Dialplan Builder to add and enhance features for... More>>

EarthLink Holdings Corp.
News | November 26, 2014
EarthLink Launches Hosted Contact Center to Enhance Customer Engagement   

EarthLink Holdings Corp., a managed network and cloud solutions provider for multi-location businesses, announces the launch of its new Hosted... More>>

News | November 25, 2014
Brunswick, North Carolina Breaks Ground on 911 Command Center   

Work is underway on a new 911 command center at the Brunswick County government complex, and it comes free of cost to county taxpayers, thanks to a... More>>

Federal Trade Commission
News | November 25, 2014
FTC Shuts Down Bogus Tech Support Scams   

The next time something is wrong with your computer, make sure the company you're dealing with is legit, or you could wind up being scammed out of... More>>

IBEX Global
News | November 24, 2014
IBEX Global Expands US Footprint Creating Over 600 Jobs; Job Fair December 1-4   

IBEX Global, a leading provider of customer contact solutions today announced a new call center opening in San Antonio, Texas. More>>