Speech Technology News

Altitude Software
News | June 18, 2014
Altitude Software Solutions for Debt Collection Wins Award in Spain    

Altitude Software, a leader in unified customer interaction solutions, today announced its Altitude uCI (Unified Customer Interaction) solution has... More>>

News | June 17, 2014
BoldChat’s Latest Update Brings Customer-service Chat to Mobile Apps   

Clients of BoldChat can chat online with their customers. With a new release, BoldChat is allowing clients to add customer-service chat to their... More>>

News | June 17, 2014
Oklahomans Reminded About Telemarketing Rules   

Oklahoma Attorney General Scott Pruitt issued a reminder to Oklahomans and political campaigns about the rules governing telemarketing and... More>>

News | June 17, 2014
Voxox Unveils Distribution Partnership Agreement with Telecom Brokerage, Inc.    

Voxox, the most comprehensive cloud-based rich communication service for consumers and businesses, today announced that the company has signed a... More>>

3C Contact Services
News | June 16, 2014
3C Contact Services Is Pleased to Announce Major New Client Win: Empower Network   

3C Contact Services (3CContactServices.com), North America's premier cost-effective provider of contact center solutions for small- and medium-sized... More>>

InterCloud Systems, Inc.
News | June 16, 2014
InterCloud Systems, Inc. Announces Contact Center Managed Services Agreement   

InterCloud Systems, Inc., announced today a contract valued at $400,000 with Harbortouch to provide a total migration from their legacy voice system... More>>

Calibrus Call Center Services, Inc.
News | June 12, 2014
Calibrus Call Center Services Launches Authentication and Verification Services   

Calibrus Call Center Services, Inc. ("Calibrus" ) is pleased to announce that it has formally launched its Energy Authentication and Verification... More>>

News | June 12, 2014
Verint Enterprise Feedback Management Enriches Multichannel Customer Engagement    

Verint® Systems Inc., today announced a series of enhancements to its Enterprise Feedback Management™ (EFM) solution, part of the company’s... More>>

Altitude Software
News | June 12, 2014
Altitude Software Solution for Sao Paulo Subway Social Services Wins Best Multichannel Strategy Award    

Altitude Software, a leader in unified customer interaction solutions, announced today it has received the Best Multichannel Strategy Award at the... More>>

Integrated Research
News | June 11, 2014
Integrated Research Revolutionises Contact Center Performance with New Prognosis Software   

Integrated Research have announced new software designed to target major contact center system flaws capable of costing businesses considerable... More>>