Speech Technology News

News | November 21, 2014
Ozonetel Announces Zoho CRM Integration with CloudAgent   

Ozonetel, telco-grade multichannel communications platform on the cloud, unveiled its latest integration with Zoho CRM, a CRM provider. More>>

News | November 21, 2014
Voxbone to Support Orange Business Services   

Voxbone announces that Orange Business Services will use Voxbone’s virtual local phone numbers to extend the reach of its voice services for its... More>>

Altitude Software
News | November 20, 2014
Altitude Software Delivers Intelligent Customer Engagement   

Altitude Software, a leader in unified customer interaction solutions, today announces the availability of new campaign optimization features in... More>>

Verint Systems
News | November 20, 2014
Verint Forms Global Strategic Partnership with Unify   

Verint Systems Inc. announces that it has formed a global strategic partnership with Unify, an enterprise communications software and services firm. More>>

News | November 19, 2014
ShoreTel Issues Statement Regarding Mitel Withdrawal   

ShoreTel, a provider of simple phone systems and unified communications solutions, issued the following statement regarding Mitel Networks... More>>

News | November 19, 2014
DialAmerica Announces 100 New Jobs in Greenville, South Carolina   

DialAmerica, a privately held teleservices company, said it is expanding its contact center operations in Greenville, South Carolina, and will hire... More>>

News | November 18, 2014
Medallia Named to Deloitte's 2014 Technology Fast 500 List   

Medallia, the global provider in SaaS Customer Experience Management solutions, announces it ranked 358 on Deloitte's Technology Fast 500. More>>

News | November 18, 2014
Conversocial appointed by Dixons Carphone's 'Knowhow' team for Social Customer Service Solution   

Dixons Carphone plc, Europe’s leading specialist electrical and telecommunications retailer and Services Company, has chosen to enhance its... More>>

News | November 18, 2014
Fonality Releases Guidelines on Confronting Contact Center Attrition with Business Communication Technology   

Fonality, the innovative provider of business phone systems and integrated communications solutions designed to reduce the friction that slows... More>>

News | November 17, 2014
TELUS Launches Two New Cisco Powered Cloud Services for Canadian Businesses   

TELUS is introducing two new solutions that will help Canadian businesses leverage cloud-based technology to improve how they communicate with their... More>>