Speech Technology News

News | February 7, 2014
8x8 Partners with Zendesk   

8x8, Inc, a provider of cloud-based unified communications, contact center and collaboration solutions, announces it has partnered with Zendesk, a... More>>

8X8, Inc.
News | January 27, 2014
8x8 Launches Enhanced Cloud Contact Center Solution    

8x8, Inc. announces the completion of a significant upgrade to its Virtual Contact Center (VCC) cloud-based call center software. More>>

Altitude Software
News | January 27, 2014
Altitude Software Wins Awards for Contact Center Excellence in Brazil   

Altitude Software, a leader in unified customer interaction solutions announced today it has recently received two awards for contact center... More>>

Altitude Software
News | January 22, 2014
Altitude Software Enables Renaissance Credit to Launch New Banking Services Faster    

Altitude Software, a leader in unified customer interaction solutions, today announces that Renaissance Credit implemented the Altitude uCI solution... More>>

News | January 22, 2014
dvsAnalytics is Added to EarthBend Call Recording Portfolio   

EarthBend announces that it has added dvsAnalytics’ workforce optimization software to its call recording portfolio. More>>

News | January 20, 2014
Genesys Acquires Ventriloquist To Extend Cloud-Based Customer Experience Offerings   

Genesys, a leading provider of customer experience and contact center solutions, today announced that it has acquired Ventriloquist Voice Solutions... More>>

News | January 2, 2014
Q-Suite Enhances Real-time ACD Reporting   

Q-Suite, the multi-tenant software for Asterisk based contact centers, now provides audible notifications based on key queue metrics triggered by... More>>

News | January 2, 2014
VPI Awarded Customer Value Leadership Award   

VPI today announced that it has been recognized with the Frost & Sullivan 2013 North American Customer Value Leadership Award for its leadership in... More>>

News | December 23, 2013
CallTower Expands Internationally   

CallTower, a provider of cloud-based enterprise-class unified communications solutions, announces the expansion of its network services in two... More>>

Castel Communications, LLC
News | December 18, 2013
Castel Announces Castel Connects(R) 4.0 Dialer   

With beta-testing nearly complete at Northstar Location Services, Castel Connects(R) 4.0 dialer will be rolling out to clients starting Q1 2014. More>>