Speech Technology News

Altitude Software
News | January 22, 2014
Altitude Software Enables Renaissance Credit to Launch New Banking Services Faster    

Altitude Software, a leader in unified customer interaction solutions, today announces that Renaissance Credit implemented the Altitude uCI solution... More>>

News | January 22, 2014
dvsAnalytics is Added to EarthBend Call Recording Portfolio   

EarthBend announces that it has added dvsAnalytics’ workforce optimization software to its call recording portfolio. More>>

News | January 20, 2014
Genesys Acquires Ventriloquist To Extend Cloud-Based Customer Experience Offerings   

Genesys, a leading provider of customer experience and contact center solutions, today announced that it has acquired Ventriloquist Voice Solutions... More>>

News | January 2, 2014
Q-Suite Enhances Real-time ACD Reporting   

Q-Suite, the multi-tenant software for Asterisk based contact centers, now provides audible notifications based on key queue metrics triggered by... More>>

News | January 2, 2014
VPI Awarded Customer Value Leadership Award   

VPI today announced that it has been recognized with the Frost & Sullivan 2013 North American Customer Value Leadership Award for its leadership in... More>>

News | December 23, 2013
CallTower Expands Internationally   

CallTower, a provider of cloud-based enterprise-class unified communications solutions, announces the expansion of its network services in two... More>>

Castel Communications, LLC
News | December 18, 2013
Castel Announces Castel Connects(R) 4.0 Dialer   

With beta-testing nearly complete at Northstar Location Services, Castel Connects(R) 4.0 dialer will be rolling out to clients starting Q1 2014. More>>

Verint Systems, Inc.
News | December 18, 2013
Verint Solutions Support Insurers in Pursuit of Improved Member Experiences in Association with the Affordable Care Act   

Verint Systems Inc. today announced demand for its enterprise workforce optimization solutions to help insurers manage the member experience... More>>

Noble Systems Corporation
News | December 18, 2013
Noble Systems Announces 2014 Select Noble Users Group Conference Series   

Noble Systems Corporation today announced the dates of its 2014 Select Noble Users Group Conference series. The theme of the 2014 events is “Going... More>>

8x8, Inc.
News | December 18, 2013
Financial Services Provider Merchant Warehouse Selects 8x8 For Cloud Telephony, Unified Communications and Contact Center Services   

8x8, Inc., today announced it has been selected by Merchant Warehouse to provide cloud-based business VoIP, unified communications and hosted contact... More>>