Speech Technology News

Noble Systems Corporation
News | December 17, 2014
Noble Systems Announces 2015 Select Noble Users Group Conference Series   

Noble Systems Corporation, a global leader in contact center technology solutions, today announced the dates of its 2015 Select Noble Users Group... More>>

Enghouse Interactive
News | December 16, 2014
Enghouse Interactive Earns Preferred Partner Status from NACR   

Technology solutions integration expert NACR is pleased to announce that Enghouse Interactive, a leader in contact center, unified communications... More>>

News | December 15, 2014
TelcoAlert Announces Call Center Load Testing and Hosted IVR Monitoring Solutions   

TelcoAlert, a leading provider of hosted monitoring and load testing solutions, today announced exciting new offerings for monitoring Interactive... More>>

News | December 12, 2014
StarTek to hire hundreds in 2015   

StarTek plans to hire hundreds of new employees by the end of 2015 in its various lines of business. The company’s web site is... More>>

News | December 12, 2014
UMass Memorial Selects Fonolo Call-Back Solution   

Fonolo, the company that replaces hold time with a call-back, announced that UMass Memorial Health Care has implemented its call-back solution to... More>>

News | December 11, 2014
New Avaya Engagement Solutions Bridge Enterprise Requirements with End-User Preferences   

Avaya today unveiled new communications solutions that address multichannel communication preferences, while meeting enterprise security,... More>>

News | December 11, 2014
Avaya and Google Collaborate on Contact Center Solutions for Businesses   

Avaya today announced it is working with Google on innovative contact center solutions for businesses. More>>

News | December 11, 2014
HomeStreet Bank Implements TeleVoice’s Screen Pop   

TeleVoice, a provider of customized telephony applications, has installed its Screen Pop solution in the Loan Servicing Customer Service Department... More>>

Dialexia Communications, Inc.
News | December 10, 2014
VoIP PBX Software Provider Dialexia Partners with Bitpay   

Dialexia, a Canadian provider of VoIP PBX business solutions, announced that it will begin accepting bitcoin payments for its softswitch, IP-PBX, and... More>>

Contact Solutions
News | December 10, 2014
Contact Solutions’ Adaptive Fraud Prevention Solution Provides Multi-Layered, Proactive IVR Based Fraud Management for Contact Centers   

Adaptive Fraud Protection, available today from Contact Solutions, is a multi-layered, proactive fraud management solution that recognizes and stops... More>>