Speech Technology News

Noble Systems
News | July 15, 2014
Noble Systems Receives 2014 Product of the Year Award for Patented TCPA Compliance Solutions   

Noble Systems Corporation, a global leader in unified contact center technology solutions, has received a “2014 Product of the Year Award” from... More>>

Teletech Holdings, Inc.
News | July 10, 2014
eLoyalty's Cloud Platform Achieves PCI and HIPAA Compliance Cloud Customer   

TELETECH Holdings, Inc., announces that eLoyalty, part of its customer technology services division, has received its Payment Card Industry (PCI) and... More>>

Altitude Software
News | July 10, 2014
Study Shows 35.000 Contact Centers Employing 3.7 Million People in 30 European Countries in 2013   

In 2013 there were more than 35.000 contact centers, with 78 positions on average, employing 3.7 million people in 30 countries in Europe, according... More>>

Altitude Software
News | July 8, 2014
Altitude Software Wins Best Contact Center Technology Solution for the Social Economy Award   

Altitude Software, a leader in unified customer interaction solutions, today announced that it has won, together with SERTEL and ONCE Foundation, the... More>>

The Via Group
News | July 2, 2014
Partnership to Present Clear Contact Center Advantages for Microsoft Lync Customers   

This partnership combines the unified communications services and applications of The Via Group and CSI. Together, this partnership will allow both... More>>

News | July 1, 2014
Saddletree Research Previews "Revolutionary" New Release of Nexidia Interaction Analytics 11.0    

Nexidia, a leading provider of customer interaction analytics solutions for business transformation, today announced two new Saddletree Research... More>>

NACR Ovation Managed Services
News | July 1, 2014
NACR Ovation Managed Services Expands Offers for Contact Center   

As part of its contact center leadership and continuing initiative to deliver comprehensive services and support, technology solutions integration... More>>

Aspect Software
News | July 1, 2014
Aspect Software Announces Collaboration With ComSys for Integration of Aspect Unified IP and Leading CRM Systems   

Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimization, back-office and award-winning cloud... More>>

News | June 27, 2014
Transera Wins Patent on Key Cloud Technology    

Transera, the Customer Engagement Analytics in the cloud company, announces that it has received a patent from the U.S. Patent Office for technology... More>>

News | June 27, 2014
Twilio and Google Collaborate    

Twilio announces a collaboration with Google to deliver enterprise communications solutions on Chromebooks for Business. Known as Twilio CX for... More>>