Speech Technology News

News | September 29, 2014
ConnectLeader Announces Integration with Zoho CRM   

The ConnectLeader dialing platform now offers Zoho users a chance to improve their sales productivity with direct integration with Zoho CRM. More>>

News | September 29, 2014
Hootsuite Bringing Voice Integration to Social Customer Service   

Hootsuite’s social management platform is about to add a powerful tool for businesses that use social media for customer service: the telephone. More>>

News | September 29, 2014
KnoahSoft Announces General Availability of Harmony™ Cloud   

KnoahSoft, a global workforce optimization solutions provider, announces that its new Harmony Cloud solution is generally available. More>>

News | September 26, 2014
Ventana Research Perspective Highlights Technological Approach to Customer Interaction Analytics Embraced by Nexidia   

Nexidia, a leading provider of customer interaction analytics solutions for business transformation, announced that a recently published research... More>>

Indosoft, Inc.
News | September 26, 2014
Indosoft Announces VitalVox Chooses Q-Suite 5.7 Call Center Software   

Indosoft, Inc., the developer of the leading call center software for Asterisk, is pleased to announce that VitalVox has selected Q-Suite 5.7 to... More>>

Startel Corporation
News | September 25, 2014
Startel Announces A New External SoftPhone Application   

Startel Corporation, a provider of unified business communications for contact centers and telephone answering services, announces the availability... More>>

News | September 24, 2014
NewVoiceMedia to showcase omni-channel contact centre communications solutions in the cloud at Customer Contact Expo   

Customer Contact Expo, the UK’s largest event for the customer contact and customer service industry, is destined for big things next week as... More>>

News | September 22, 2014
AVST Aligns Best-of-Breed UC Applications with Microsoft   

Applied Voice & Speech Technologies, Inc., a leading developer of software-based Unified Communications (UC) solutions, today announced a new direct... More>>

News | September 18, 2014
TalkTalk Reduces Call Center Costs Dramatically by Creating a More Human Customer Service Conversation with Nuance   

Nuance Communications, Inc. today announced that TalkTalk has dramatically improved the customer service experience via Nuance’s Natural Language... More>>

News | September 15, 2014
inContact Continues Workforce Optimization (WFO) Market Momentum with New Cloud SMB Solution   

inContact, the leading provider of cloud contact center software and contact center workforce optimization tools, announces the launch of the... More>>