Speech Technology News


CTI Group
News | October 26, 2012
CTI Group Partners With BroadSoft to Launch New Hosted Call Center Solution   

CTI Group (Holdings) Inc., a leading developer of telecommunications solutions for fixed, mobile and converged communications, today announce a new... More>>



Avaya
News | October 18, 2012
Avaya Recognized as Global Leader in Mobile Unified Communications and Collaboration by Industry Analyst Firm   

Avaya today announced that industry analyst firm, IDC, named Avaya the leader in the IDC MarketScape competitive analysis report on Worldwide Mobile... More>>



Nuance
News | October 17, 2012
Nuance’s Dragon Drive! Messaging Powers Text Message Dictation in the New Audi A3   

Nuance Communications Inc. today announced that its automotive-grade Dragon Drive! Messaging service for the connected car is powering the text... More>>



VirtuOz
News | October 16, 2012
VirtuOz Offers Most Contextually Aware Virtual Agent Solution With Launch of the First Virtual Agent for Facebook Messages   

VirtuOz, Inc., the leading provider of IVAs for online marketing, sales, and support, today announced the availability of VirtuOz' IVAs for Facebook... More>>



Whaleback Managed Services
News | October 15, 2012
Access Manufacturing Systems Improves Customer Service With Whaleback Unified Communications   

Whaleback Managed Services, the leader in managed unified communications services, today announced that Access Manufacturing Systems (AMS) has... More>>


News | October 11, 2012
Noble Systems Acquires TelStar Hosted Services   

Noble Systems Corporation, a global leader in unified contact center technology solutions, today announced the acquisition of assets from TelStar... More>>



Verizon
News | October 8, 2012
Frost & Sullivan Names Verizon a Market Leader in Hosted Contact Center Services   

For the sixth consecutive year, Verizon Enterprise Solutions has earned Frost & Sullivan's North American Market Leadership Award for hosted... More>>



Altitude
News | October 3, 2012
Altitude Software Releases White Paper on Social Media Customer Service Challenge   

Altitude Software, a global leader in contact center technology, has released a new white paper aimed at helping businesses to win the social media... More>>



Contact Professional
News | October 2, 2012
Survey: Executives Globally Demanding More Unified Communications   

Executives globally are demanding more unified communications (UC), with most saying that instant messaging, e-mail, phone, video and telepresence... More>>



Noble Systems
News | October 2, 2012
Noble Systems Acquires ALI Solutions   

Noble Systems Corporation, a global leader in unified contact center technology solutions, today announced that it has acquired assets from ALI... More>>