Speech Technology News

News | November 18, 2014
Conversocial appointed by Dixons Carphone's 'Knowhow' team for Social Customer Service Solution   

Dixons Carphone plc, Europe’s leading specialist electrical and telecommunications retailer and Services Company, has chosen to enhance its... More>>

News | November 18, 2014
Fonality Releases Guidelines on Confronting Contact Center Attrition with Business Communication Technology   

Fonality, the innovative provider of business phone systems and integrated communications solutions designed to reduce the friction that slows... More>>

News | November 17, 2014
TELUS Launches Two New Cisco Powered Cloud Services for Canadian Businesses   

TELUS is introducing two new solutions that will help Canadian businesses leverage cloud-based technology to improve how they communicate with their... More>>

Verint Systems
News | November 14, 2014
Verint Provides Collaboration, Contact Center Analytics   

Business intelligence company Verint Systems Inc. has introduced software that fosters collaboration among service agents and applies analytics to... More>>

News | November 14, 2014
3CLogic and Envision Partner to Offer Enhanced Workforce Optimization for Contact Centers   

3CLogic, delivering next generation inbound, outbound, and blended cloud contact center solutions, today announced a new partnership with Envision, a... More>>

News | November 14, 2014
Voxox Ranked 224 on List of Fastest Growing Companies in North America in Deloitte’s 2014 Technology Fast 500™   

Voxox, the most comprehensive cloud-based rich communication service for consumers and businesses, today announced it ranked number 224 on... More>>

News | November 13, 2014
Broadvoice Launches Advanced Call Center Feature   

Broadvoice, a national hosted voice and communications company, announces that it has launched a suite of new features for its Cloud PBX hosted phone... More>>

Jacada, Inc.
News | November 13, 2014
Jacada Introduces Jacada Multi-Channel Agent Desktop   

Jacada, Inc., a global provider of customer experience technology, announces the public availability of the Jacada Multi-Channel Agent Desktop for... More>>

News | November 12, 2014
Voxbone Expands its Coverage to Include Colombia, Malaysia and Turkey   

Voxbone today announced the availability of its local telephone numbers (also known as DIDs) in three rapidly-growing countries: Colombia, Turkey and... More>>

Noble Systems Corporation
News | November 12, 2014
Noble Harmony v4 Offers Increased Functionality for Mobile Contact Center Management from Noble Systems   

Noble Systems Corporation, a global leader in contact center technology solutions, announces the release of Noble Harmony v.4, adding to the power of... More>>