Speech Technology News

TCN, Inc.
News | August 12, 2014
TCN Releases Updated Version of Cloud-Based Call Center Technology Platform    

TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies, released the... More>>

News | August 12, 2014
ShoreTel Delivers Brilliantly Simple Mobile Video Collaboration with ShoreTel Mobility 8   

ShoreTel, the leading provider of simple phone systems and unified communications solutions, launched a major update to ShoreTel Mobility that... More>>

News | August 8, 2014
RJR Technology Improves Service with Five9   

Five9, a provider of cloud contact center software, announces that RJR Technology uses Five9 to reduce call back time and increase lead conversion... More>>

News | August 8, 2014
Promero Announces Call Center Software CTI Connector   

Promero, a reseller and provider of cloud-based virtual call center software, announces that it completed and provided the general release of its... More>>

Cachet Financial Solutions
News | August 7, 2014
Cachet Financial Solutions and Contact Solutions Bring Mobile Customer Care to Prepaid Clients   

Cachet Financial Solutions, a leading provider of prepaid mobile money management solutions, and Contact Solutions, a leading provider of cloud-based... More>>

News | August 7, 2014
Calabrio ONE Now Available through Avaya   

Calabrio, a provider of contact center workforce optimization and analytics software, announces that its Calabrio ONE suite of integrated call... More>>

Frontier Communications
News | August 7, 2014
Frontier, Union Announce Tentative Contract   

Frontier Communications and the Communications Workers of America have tentatively agreed on a new contract following more than a year of... More>>

8x8, Inc.
News | August 6, 2014
8x8 Cloud Security, Contact Center and Unified Communications Experts to Speak ITEXPO    

8x8, Inc., a provider of cloud-based unified communications, contact center and collaboration solutions, announced that three 8x8 executives have... More>>

Frost & Sullivan
News | August 6, 2014
Frost & Sullivan: Contact Center Systems See Steady Growth in Latin America despite Emergence of Cloud   

The Latin American contact systems market is expected to experience tempered growth as several companies transfer their investments to hosted and... More>>

News | August 6, 2014
3CLogic Helps Power Online Drivers Training Company    

3CLogic, delivering inbound, outbound and blended cloud-based contact center solutions, announced that online drivers training firm, I Drive Safely,... More>>