Speech Technology News

News | September 12, 2014
Frost & Sullivan Confers Leadership Award on Mitel   

Based on its recent analysis of the hosted Internet protocol (IP) telephony and unified communications and collaboration (UCC) services and platforms... More>>

News | September 9, 2014
3CLogic’s Next-generation Cloud Contact Center Technology Excels In Benchmark Testing   

3CLogic, delivering next generation inbound, outbound and blended cloud contact center solutions, recently released the outcome of a third-party... More>>

News | September 8, 2014
AireSpring Unveils AireBroadcast A Cloud-Hosted Voice Broadcast Messaging Solution at Cloud Partners   

AireSpring, a leading provider of fully managed cloud communications services and applications, announced today, from the Cloud Partners Conference... More>>

News | September 8, 2014
Mitel Positioned in Gartner's Visionaries Quadrant   

Mitel, a global provider in business communications, announces it has been positioned by Gartner, Inc. in the Visionaries quadrant of the latest... More>>

News | September 5, 2014
CallMiner Launches Speech Analytics Results Assurance Program   

CallMiner, a provider in speech and voice of the customer analytics solutions for contact centers, announces the introduction of CallMiner RPM, a... More>>

News | September 4, 2014
Large State Government Agency Avoids Hardware Upgrade Cycle by Selecting inContact Cloud Contact Center Solutions    

inContact, the leading provider of cloud contact center software and contact center agent optimization tools, announces a major state agency is... More>>

Noble Systems Corporation
News | September 3, 2014
Noble Systems Celebrates 25 Years of Innovation and Service to the Contact Center Market   

Noble Systems Corporation, a global leader in unified contact center technology solutions, celebrates 25 years of delivering innovative products and... More>>

TeleSpace, LLC
News | August 21, 2014
TeleSpace Completes SOC II Type 2, HIPAA, and PCI Security Certifications   

TeleSpace, LLC an Austin, TX based provider of Cisco Certified Hosted Unified Communications Services completes their Security Certifications for all... More>>

Adtech Global
News | August 21, 2014
Adtech Global Expands Verint Workforce Optimization Suite in the Cloud via Stratx   

Adtech Global announced it is enhancing its existing cloud-based version of Workforce Optimization technology from Verint® Systems Inc., named... More>>

News | August 18, 2014
Financial Services Company Leaves Premise Software Behind and Moves Contact Center Operations to the inContact Cloud   

inContact, the leading provider of cloud contact center software and contact center agent optimization tools, today announces a notable financial... More>>