Speech Technology News

News | February 18, 2015
Corvisa Launches Channel Partner Program   

Cloud communications provider, Corvisa LLC, today announced the launch of its channel partner program, along with the appointment of Pieter Knight as... More>>

News | February 17, 2015
Cologix Unveils Neutral Cloud Connect Platform - Offering Direct Access to Broadest Range of Public, Private and Hybrid Cloud Services in Key North American Data Centers   

Cologix, a network-neutral interconnection and data center company, today unveiled Cologix Cloud Connect. More>>

News | February 17, 2015
ITV Wins Coveted Customer Service Award With Vocalcom Cloud Contact Center Solution   

Vocalcom is proud to announce that ITV, a new client for the company in 2014, has been awarded the “Best Customer Services in Telecom & Media” by... More>>

News | February 16, 2015
Frost & Sullivan Applauds Teleperformance's Omnichannel Solution   

Teleperformance's successful implementation of an omnichannel customer relationship management (CRM) solution has elevated the standards of customer... More>>

News | February 13, 2015
inContact and Black Box Partner to Improve Enterprise Customer Service Operations   

inContact, the leading provider of cloud contact center software and Black Box Network Services, a leading technology solutions provider, today... More>>

News | February 13, 2015
Dial 2-1-1 for Information in Kankakee and Iroquois Counties, Illinois   

After years of discussion and planning, Kankakee and Iroquois Counties, Illinois, have joined the Bloomington-based 211 hotline telephone information... More>>

TCN, Inc.
News | February 12, 2015
TCN Announces 'Platform 3.0 Winter 2015,' New Version Of Cloud-Based Call Center Technology Platform   

TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide,... More>>

Sonus Networks
News | February 12, 2015
UniVoIP Deploys Sonus Session Border Controllers to Deliver Secure, Best-of-Breed Cloud-Hosted PBX Solution   

Sonus Networks, Inc., a global leader in enabling and securing real-time communications, today announced that it has enabled UniVoIP, a leader in... More>>

8x8, Inc.
News | February 12, 2015
8x8 Announces ‘Industry First’ VoIP SLA Guaranteeing Highest Availability and Call Quality Over the Public Internet    

8x8, Inc., a leading provider of cloud-based unified communications and contact center solutions, today announced it is offering an unprecedented... More>>

Verint Systems Inc.
News | February 11, 2015
U.S.-Based Financial Services Organization Improves Customer Engagement Using Verint Analytics   

Verint Systems Inc., today announced that a leading financial services company has implemented Verint Speech Analytics in its contact center... More>>