Speech Technology News


AVST
News | September 22, 2014
AVST Aligns Best-of-Breed UC Applications with Microsoft   

Applied Voice & Speech Technologies, Inc., a leading developer of software-based Unified Communications (UC) solutions, today announced a new direct... More>>



Nuance
News | September 18, 2014
TalkTalk Reduces Call Center Costs Dramatically by Creating a More Human Customer Service Conversation with Nuance   

Nuance Communications, Inc. today announced that TalkTalk has dramatically improved the customer service experience via Nuance’s Natural Language... More>>



inContact
News | September 15, 2014
inContact Continues Workforce Optimization (WFO) Market Momentum with New Cloud SMB Solution   

inContact, the leading provider of cloud contact center software and contact center workforce optimization tools, announces the launch of the... More>>



Mitel
News | September 12, 2014
Frost & Sullivan Confers Leadership Award on Mitel   

Based on its recent analysis of the hosted Internet protocol (IP) telephony and unified communications and collaboration (UCC) services and platforms... More>>



3CLogic
News | September 9, 2014
3CLogic’s Next-generation Cloud Contact Center Technology Excels In Benchmark Testing   

3CLogic, delivering next generation inbound, outbound and blended cloud contact center solutions, recently released the outcome of a third-party... More>>



AireSpring
News | September 8, 2014
AireSpring Unveils AireBroadcast A Cloud-Hosted Voice Broadcast Messaging Solution at Cloud Partners   

AireSpring, a leading provider of fully managed cloud communications services and applications, announced today, from the Cloud Partners Conference... More>>



Mitel
News | September 8, 2014
Mitel Positioned in Gartner's Visionaries Quadrant   

Mitel, a global provider in business communications, announces it has been positioned by Gartner, Inc. in the Visionaries quadrant of the latest... More>>



CallMiner
News | September 5, 2014
CallMiner Launches Speech Analytics Results Assurance Program   

CallMiner, a provider in speech and voice of the customer analytics solutions for contact centers, announces the introduction of CallMiner RPM, a... More>>



inContact
News | September 4, 2014
Large State Government Agency Avoids Hardware Upgrade Cycle by Selecting inContact Cloud Contact Center Solutions    

inContact, the leading provider of cloud contact center software and contact center agent optimization tools, announces a major state agency is... More>>



Noble Systems Corporation
News | September 3, 2014
Noble Systems Celebrates 25 Years of Innovation and Service to the Contact Center Market   

Noble Systems Corporation, a global leader in unified contact center technology solutions, celebrates 25 years of delivering innovative products and... More>>