Speech Technology News


Teleopti
News | June 4, 2014
Teleopti Group Continues to Grow Internationally   

The Board decided in 2013 to accelerate the pace of business development for both business areas, WFM and TEM by dividing Teleopti AB into two... More>>



Virtual Hold Technology
News | June 3, 2014
Virtual Hold Technology and Altivon Partner to Eliminate Hold Time and Improve the Customer Experience    

Virtual Hold Technology (VHT), a global leader in multichannel customer callback solutions, announced today that Altivon, a leader in contact center... More>>



Consilium Software
News | June 3, 2014
Consilium Software Launches UniAgent™ on Salesforce1 AppExchange   

Consilium Software announces it has launched UniAgent™ on Salesforce1 AppExchange, empowering businesses to connect with customers, partners and... More>>



Noble Systems
News | June 3, 2014
Noble Systems Receives Patent for its TCPA Wireless Compliance Solution   

Noble Systems Corporation, a global leader in unified contact center technology solutions, announced today it has received a patent for the... More>>



Virtual Hold Technology
News | June 2, 2014
Contact Center Managers to Learn About Power of Agent Engagement From Virtual Hold Technology (VHT) at Interactions 2014   

Virtual Hold Technology (VHT), a global leader in multichannel customer callback solutions, will exhibit and speak at Interactive Intelligence’s... More>>



Cyara
News | May 28, 2014
Contact Centers have Access to Best-in-Class Customer Experience Testing with New Cyara FIVE Platform   

Cyara, the leading customer experience contact center testing company, has launched its next-generation, automated, testing platform which can... More>>



Zultys
News | May 19, 2014
Zultys Announces the Availability of Mobile Communicator 4.0   

Zultys, a provider of unified communications solutions that empower businesses to collaborate effectively, announces the availability of Zultys... More>>



8x8
News | May 12, 2014
8x8 and KnoahSoft Partner to Deliver Out-of-the-Box, Cloud-Based Contact Center Quality Management Solution   

8x8, Inc., a provider of cloud contact center, unified communications and collaboration solutions, and KnoahSoft, a workforce optimization (WFO)... More>>



Noble Systems
News | May 6, 2014
Noble Systems Announces Significant Growth in Patent Holdings in 2013   

Noble Systems Corporation, a global leader in unified contact center technology solutions, announced today that the company obtained 17 United States... More>>



Altitude Software
News | April 30, 2014
Altitude Software Enables Faster, Higher Quality Customer Service at São Paulo Subway Social Services    

Altitude Software, leader in unified customer interaction solutions, today announces that Metrus – São Paulo Subway Social Services - reports... More>>