Speech Technology News

Altitude Software
News | March 3, 2015
New Frost & Sullivan White Paper Outlines Transition to Omni-Channel Contact Center   

Altitude Software, a leader in unified customer interaction solutions, and Frost & Sullivan, the growth partnership company, today announced the... More>>

Noble Systems Corporation
News | March 3, 2015
Noble Systems Releases Noble Maestro Version 8   

Noble Systems Corporation, a global leader in contact center technology solutions, announced the release of Noble® Maestro Version 8, an update of... More>>

Avotus Corporation
News | March 3, 2015
Avotus’ UM Cloud Reporting for BroadSoft Solution Now Available in the BroadSoft Marketplace   

Avotus Corporation, the leading provider of Intelligent Communications Management solutions, announces that its Usage Management Cloud Reporting for... More>>

News | March 3, 2015
Vaillant Transforms Customer Experience with NewVoiceMedia’s Cloud Technology   

Vaillant, one of the world’s largest heating technology manufacturers, has transformed its customer experience with NewVoiceMedia’s cloud contact... More>>

News | March 2, 2015
Mitel To Acquire Mavenir, Targets IP Comms Growth   

Enterprise communications solutions provider Mitel has confirmed it plans to acquire communications network software vendor Mavenir, after entering... More>>

Birch Communications Inc.
News | March 2, 2015
Birch Unveils Optimized Self-Service Portal   

Birch Communications, Inc., a leading provider of communications, network and cloud services to small, mid-sized, enterprise and wholesale... More>>

News | March 2, 2015
TNT Chooses Verizon for Global Telecommunications Network Transformation   

TNT, one of the world's largest express delivery companies, has chosen Verizon Enterprise Solutions to implement its global communications... More>>

Sonus Networks Inc.
News | February 27, 2015
Sonus and HP Showcase Cloud-based Real-Time Communications Services through Virtualized Solutions   

Sonus Networks, Inc., a global leader in enabling and securing real-time communications, announced that the Sonus Session Border Controller Software... More>>

Presence Technology
News | February 26, 2015
Presence IVR improves Contact Center Productivity with Natural Language and Voice Biometrics Features    

Presence Technology, the multichannel solutions provider for Contact Centers, has added new features in its IVR module (Interactive Voice Response)... More>>

Ventana Research
News | February 26, 2015
Ventana Research Launches Research into the Next-Generation Contact Center in the Cloud   

Ventana Research today launched its latest in a series of new benchmark research studies examining the use of customer self-service to help improve... More>>