Speech Technology News


Aspect Software
News | October 28, 2013
Aspect Software Announces Waterfield Technologies as Channel Partner   

Aspect Software announces the addition of a new North America channel partner, Waterfield Technologies, a provider of voice and mobile customer... More>>



Interactive Intelligence
News | October 22, 2013
Interactive Intelligence Releases Interaction Supervisor iPad Edition™   

Interactive Intelligence Group Inc., a global provider of software and services designed to improve the customer experience, has released its mobile... More>>



SumoLogic
News | October 22, 2013
Medallia Selects Sumo Logic to Monitor and Optimize Platform Availability and Performance   

Sumo Logic, the next generation machine data analytics company, today announced that Medallia, the global leader in SaaS Customer Experience... More>>



Noble Systems
News | October 21, 2013
CardWorks Servicing Selects Contact Center Technology from Noble Systems   

Noble Systems Corporation, a global leader in unified contact center technology solutions, announces that CardWorks Servicing, LLC, the largest... More>>



CP_LOGO
News | October 18, 2013
City of San Antonio Recognized as Citizen-Engaged Community   

The City of San Antonio has been designated a Citizen-Engaged Community by the Public Technology Institute. More>>



Enacomm, Inc.
News | October 15, 2013
Enacomm Tapped by Muscogee Creek Nation Department of Health to Meet Rapidly Growing Pharmacy Needs   

Enacomm, Inc., a leading provider of voice processing infrastructure, applications and services that optimize customer call interactions, today... More>>



Interactive Intelligence Group, Inc.
News | October 15, 2013
Interactive Intelligence Shortlisted as Market Leader in Ovum’s Multichannel Cloud Contact Center Vendor Report; Scores Highest Overall in Technology Assessment Measures   

Interactive Intelligence Group Inc., a global provider of software and services designed to improve the customer experience, has scored highest... More>>



Aspect Software
News | October 11, 2013
Aspect Introduces Total Communications, Inc. to Channel Partner Program   

Aspect Software today announced the addition of a new North America channel partner, Total Communications, Incorporated, a regional leader in contact... More>>



Oaisys
News | October 11, 2013
OAISYS' New Version 7.4 of Talkument and Tracer Call Recording Solutions Delivers Enhanced Integration With Avaya, Mitel and ShoreTel   

OAISYS today announced version 7.4 of its award-winning Talkument and Tracer call recording software applications, now featuring enhanced integration... More>>



Mitel
News | October 11, 2013
Mitel Opens New Solution Center in Washington   

Mitel is helping its customers get hands-on Unified Communications, cloud and contact center experience with the opening of a new Executive Solution... More>>