Speech Technology News

News | October 24, 2014
Kcom Scoops Cisco Cloud Contact Center Partner Award   

Kcom, the communications integration specialist, has been named as Cisco’s EMEAR Cloud Contact Center Partner of the Year for 2014. More>>

News | October 24, 2014
Vocalcom Contact Center Solution Launched Today in USA   

A new cloud-based platform that will bring ease and simplicity to contact center operations has gone live from Vocalcom, a provider of... More>>

AltiGen Communications, Inc.
News | October 23, 2014
AltiGen Enhances Interoperability With Polycom    

AltiGen Communications, Inc., a leading provider of premise and cloud-based IP-PBX and Contact Center solutions, announced that Polycom's full range... More>>

Corporate Call Center Inc.
News | October 23, 2014
Array Health and Corporate Call Center Inc. Form Partnership   

Array Health and Corporate Call Center Inc. jointly announced a partnership that will allow Array Health to provide a Consumer Service Center for... More>>

News | October 22, 2014
Nexidia and Vertex Business Services Announce Partnership to Transform Customer Experience for the Utilities Industry   

Nexidia, a leading provider of customer interaction analytics solutions for business transformation, and Vertex Business Services, a leader in... More>>

Noble Systems Corporation
News | October 22, 2014
Noble CallTech Total Contact Improves Mobile Number Management   

Noble Systems Corporation, a global leader in contact center technology solutions, has released Noble® CallTech™ Total Contact to enable contact... More>>

Contact Solutions
News | October 21, 2014
Contact Solutions Creates Business Intelligence Gateway to Provide Clients with Deeper Understanding of Customers   

Contact Solutions, a leading provider of cloud-based customer care solutions, has released its Business Intelligence Gateway, a new cloud-based... More>>

Grandstream Networks
News | October 21, 2014
Grandstream Launches Large Capacity Enterprise IP PBX   

Bringing a competitive Unified Communications (UC) system with voice, video, data and mobility applications to the enterprise market, Grandstream... More>>

OnviSource, Inc.
News | October 21, 2014
OnviSource® Celebrates its 10th Anniversary with Continuous Profitability, Business Success and Innovative Solutions   

OnviSource, Inc., a leading provider of highly affordable optimization, automation and unification solutions for contact centers and enterprises will... More>>

News | October 21, 2014
Customer Engagement in Healthcare in Europe and North America   

This research service is part of a series of survey-based studies that look at the current and future adoption of various customer contact... More>>