Interactive Northwest, Inc. (INI), developer of comprehensive interactive voice recognition (IVR) and contact center systems integration software,... More>>

Vertical Solutions, Inc. (VSI) and Cameo Solutions, Inc. (Cameo) announce they have formed a partnership to develop an integrated communications... More>>

Cyara today announced the latest release of Cyara Solutions Suite, version 4.1, which was made generally available in early July and includes key... More>>

Voxeo, the leading provider of Unlocked Communications(TM), and Presence Technology, an international software provider of multi-channel Contact... More>>

ShoreTel®, the leading provider of brilliantly simple premise and cloud-based business phone system and communication solutions with fully... More>>

Virtual Hold Technology® (VHT®) will exhibit the company's solution for bridging the gap between self-service and contact center representatives at... More>>

Interactive Intelligence Group Inc., a global provider of unified IP business communications solutions, has released an upgraded version of its... More>>

Guenther Mueller, who built up and shaped the ASC group for more than 33 years, resigned from its Executive Board as of June 30, 2012. As Chairman of... More>>

Nuance Communications, Inc. today introduced Nina, the virtual assistant for mobile customer service apps. With Nina, companies can quickly add... More>>

Altitude Software, a global leader in contact center technology, today announced it has been chosen as a finalist for “Innovation of the Year” at... More>>