Speech Technology News

Automated Voice and Data Solutions (AVDS)
News | December 22, 2014
Automated Voice & Data Solutions Partners with TantaComm to Deliver World-Class Workforce Optimization Solutions to Contact Centers   

TantaComm, one of the leading Workforce Optimization (WFO) providers in the Contact Center business partners with Automated Voice and Data Solutions... More>>

Spoken Communications
News | December 19, 2014
Spoken Communications to Power Avaya Hybrid Cloud Solution   

Spoken Communications, a cloud infrastructure provider specializing in contact center virtualization, announces an agreement with Avaya, a provider... More>>

News | December 18, 2014
TNT to Deliver Customer Service Excellence from the Cloud with NewVoiceMedia   

NewVoiceMedia, a leading global provider of cloud contact center technology, today announced that TNT UK is using its ContactWorld solution to... More>>

News | December 18, 2014
NewVoiceMedia’s Cloud Contact Center Technology Boosts Colloquy’s Student and Partner Engagement and Retention   

NewVoiceMedia, a leading global provider of cloud contact center solutions, today announced that Colloquy, a leader in the development and support of... More>>

Noble Systems Corporation
News | December 17, 2014
Noble Systems Announces 2015 Select Noble Users Group Conference Series   

Noble Systems Corporation, a global leader in contact center technology solutions, today announced the dates of its 2015 Select Noble Users Group... More>>

Enghouse Interactive
News | December 16, 2014
Enghouse Interactive Earns Preferred Partner Status from NACR   

Technology solutions integration expert NACR is pleased to announce that Enghouse Interactive, a leader in contact center, unified communications... More>>

News | December 15, 2014
TelcoAlert Announces Call Center Load Testing and Hosted IVR Monitoring Solutions   

TelcoAlert, a leading provider of hosted monitoring and load testing solutions, today announced exciting new offerings for monitoring Interactive... More>>

News | December 12, 2014
StarTek to hire hundreds in 2015   

StarTek plans to hire hundreds of new employees by the end of 2015 in its various lines of business. The company’s web site is... More>>

News | December 12, 2014
UMass Memorial Selects Fonolo Call-Back Solution   

Fonolo, the company that replaces hold time with a call-back, announced that UMass Memorial Health Care has implemented its call-back solution to... More>>

News | December 11, 2014
New Avaya Engagement Solutions Bridge Enterprise Requirements with End-User Preferences   

Avaya today unveiled new communications solutions that address multichannel communication preferences, while meeting enterprise security,... More>>