Speech Technology News


Virtual Hold Technology
News | June 3, 2014
Virtual Hold Technology and Altivon Partner to Eliminate Hold Time and Improve the Customer Experience    

Virtual Hold Technology (VHT), a global leader in multichannel customer callback solutions, announced today that Altivon, a leader in contact center... More>>



Consilium Software
News | June 3, 2014
Consilium Software Launches UniAgent™ on Salesforce1 AppExchange   

Consilium Software announces it has launched UniAgent™ on Salesforce1 AppExchange, empowering businesses to connect with customers, partners and... More>>



Noble Systems
News | June 3, 2014
Noble Systems Receives Patent for its TCPA Wireless Compliance Solution   

Noble Systems Corporation, a global leader in unified contact center technology solutions, announced today it has received a patent for the... More>>



Virtual Hold Technology
News | June 2, 2014
Contact Center Managers to Learn About Power of Agent Engagement From Virtual Hold Technology (VHT) at Interactions 2014   

Virtual Hold Technology (VHT), a global leader in multichannel customer callback solutions, will exhibit and speak at Interactive Intelligence’s... More>>



Cyara
News | May 28, 2014
Contact Centers have Access to Best-in-Class Customer Experience Testing with New Cyara FIVE Platform   

Cyara, the leading customer experience contact center testing company, has launched its next-generation, automated, testing platform which can... More>>



Zultys
News | May 19, 2014
Zultys Announces the Availability of Mobile Communicator 4.0   

Zultys, a provider of unified communications solutions that empower businesses to collaborate effectively, announces the availability of Zultys... More>>



8x8
News | May 12, 2014
8x8 and KnoahSoft Partner to Deliver Out-of-the-Box, Cloud-Based Contact Center Quality Management Solution   

8x8, Inc., a provider of cloud contact center, unified communications and collaboration solutions, and KnoahSoft, a workforce optimization (WFO)... More>>



Noble Systems
News | May 6, 2014
Noble Systems Announces Significant Growth in Patent Holdings in 2013   

Noble Systems Corporation, a global leader in unified contact center technology solutions, announced today that the company obtained 17 United States... More>>



Altitude Software
News | April 30, 2014
Altitude Software Enables Faster, Higher Quality Customer Service at São Paulo Subway Social Services    

Altitude Software, leader in unified customer interaction solutions, today announces that Metrus – São Paulo Subway Social Services - reports... More>>



Enghouse Interactive
News | April 29, 2014
Enghouse Interactive Releases Communications Center 8.0   

Enghouse Interactive, developer of a comprehensive portfolio of contact center and unified communications solutions, today introduced version 8.0 of... More>>