Outsourcing News


Alorica
News | February 5, 2015
Alorica Announces Opening of New Call Center in San Antonio   

Alorica, a worldwide leading provider of customer management outsourcing solutions, today announced the opening of its newest US call center in San... More>>



Teleperformance
News | January 27, 2015
Teleperformance Announces Expansion of Global Footprint to Georgetown, Guyana   

Teleperformance, the global leader in outsourced multichannel customer experience management, announced today it will open a customer care facility... More>>



WiMacTel
News | January 22, 2015
WiMacTel Expands Texas Presence Through the Acquisition of Coin and Emergency Payphone Assets   

WiMacTel, a Telecom company and one of North America's largest provider of payphone services, including call centers, announced the acquisition of... More>>



Teleperformance
News | January 15, 2015
750 Call Center Jobs at New Louisville, Kentucky, Facility   

Add another 750 jobs to what Greater Louisville Inc estimates are 18,000 call center positions in the Metro area. More>>



SourceOne Partners
News | January 13, 2015
PEO Experts, SourceOne Partners, Talk About Trends in 2015: The Wake Up Call Has Sounded    

Businesses of all sizes throughout the United States are preparing for the challenges that come with a new year and new regulations, and one way... More>>



Telvista
News | January 5, 2015
Telvista To Hold Job Fair   

Call center outsourcing firm Telvista is holding a job fair in Danville, Virginia, on January 8 from 3 p.m to 5 p.m. More>>



Telvista
News | December 16, 2014
Telvista Call Center Staying in Virginia - Adding 300 Jobs   

A Telvista call center is staying in Danville, Virginia, and planning to bring 300 new jobs to the area, which would increase its number of employees... More>>



Telerx
News | December 15, 2014
Telerx increasing workforce, hiring 35, in Hanover Township, Pennsylvania   

Telerx, a customer service call center in the Hanover Industrial Estates, Pennsylvania, is increasing its workforce and hiring 35. More>>



Shell
News | December 8, 2014
Shell to Pilot AI Virtual Assistant Named Amelia   

Shell will begin using IPsoft’s Amelia, a virtual assistant that can learn from natural language interactions, to solve customer problems. More>>



TeleTech Holdings, Inc.
News | December 5, 2014
TeleTech Recognized by Frost & Sullivan    

TeleTech Holdings, Inc., a global provider of analytics-driven, technology-enabled customer engagement solutions, announces the company has been... More>>