Outsourcing News


Telvista
News | December 16, 2014
Telvista Call Center Staying in Virginia - Adding 300 Jobs   

A Telvista call center is staying in Danville, Virginia, and planning to bring 300 new jobs to the area, which would increase its number of employees... More>>



Telerx
News | December 15, 2014
Telerx increasing workforce, hiring 35, in Hanover Township, Pennsylvania   

Telerx, a customer service call center in the Hanover Industrial Estates, Pennsylvania, is increasing its workforce and hiring 35. More>>



Shell
News | December 8, 2014
Shell to Pilot AI Virtual Assistant Named Amelia   

Shell will begin using IPsoft’s Amelia, a virtual assistant that can learn from natural language interactions, to solve customer problems. More>>



TeleTech Holdings, Inc.
News | December 5, 2014
TeleTech Recognized by Frost & Sullivan    

TeleTech Holdings, Inc., a global provider of analytics-driven, technology-enabled customer engagement solutions, announces the company has been... More>>



dlc
News | December 3, 2014
Industry Leading Collections Outsourcing Agency dlc Removes Contact Center From Scope of PCI Compliance with Technology From Semafone   

dlc, one of the largest debt collection agencies in the UK, has implemented software from Semafone to enhance data security and give peace of mind to... More>>



Sitel
News | December 2, 2014
Sitel Creates 11,000 New Career Opportunities Worldwide   

Sitel, a leading global customer care provider, today announced plans to hire approximately 11,000 new team members, including 1,200 posts in the UK. More>>



Kinetic BPO
News | December 1, 2014
Kinetic BPO Wins Gold Award for Quality at International Quality Crown Convention in London    

Kinetic BPO, the leading Company for Customer Experience and Business Process Outsourcing projects in the GCC, headquartered in Dubai, was awarded... More>>



Qualfon
News | November 19, 2014
Qualfon’s Acquisition of Center Partners Recognized    

Qualfon, a business process outsourcing (BPO) and call center service provider, announces that its acquisition of Center Partners was recognized by... More>>



Excentus Corporation
News | November 11, 2014
Oveana Global Business Services Opens New Call Center in El Paso   

Oveana Global Business Services officials and employees celebrated the grand opening of a new El Paso call center for one of its first clients,... More>>



iQor
News | November 7, 2014
iQor Announces Hiring Fair in North Charleston, South Carolina   

iQor, a global provider of business process outsourcing and product support services, is partnering with Seacoast Church to hold an intensive... More>>