Outsourcing News

News | October 7, 2014
CGS Announces the Expansion of Romanian Operations to Support its Growing Contact Center Division   

CGS, a leading global provider of technology and outsourcing solutions, announces the opening of its fourth Romanian office, in the city of Targu... More>>

News | October 6, 2014
TeleTech Adding Jobs in Colorado   

TeleTech Holdings Inc. plans to expand its presence in Greeley amid a larger expansion job growth in the U.S. The company has opened six domestic... More>>

News | October 6, 2014
Unisys Provides IT Support Services to Army Personnel   

The U.S. Army has selected Unisys Corporation UIS, to provide the Army Enterprise Service Desk (AESD) a single point of contact for all U.S. Army... More>>

APAC Customer Services, Ltd.
News | October 2, 2014
APAC Customer Services, Ltd. to Hire 150 in Hamilton, Ontario, Canada   

APAC Customer Services, Ltd., a leader in global customer care outsourced services and solutions, announced today that it plans to add 150 jobs in... More>>

Customer Direct
News | October 1, 2014
Customer Direct Announces New Contact Center Location    

Customer Direct is proud to announce it has opened a new contact center in the heart of Jefferson County, in Arnold, Missouri. More>>

APAC Customer Services Inc.
News | October 1, 2014
Call Center Adding 200-plus Jobs in St. Joseph, Missouri   

A customer service company based in Illinois announced plans to continue growing its presence in St. Joseph, Missouri, by creating more than 200 jobs... More>>

Winston Benefits
News | October 1, 2014
Winston Benefits Opens New, Expanded Call Center   

Employee education and communication is an integral part of making informed benefits decisions. More>>

News | September 24, 2014
Sitel to Hire 100 New Associates at Las Vegas Facility   

Sitel, a global customer care provider, announces that it will be adding more than 100 new positions to one of its contact center facilities in Las... More>>

News | September 24, 2014
iQor’s Bethlehem Call Center Seeks 160 New Hires to Support Healthcare Client Growth   

iQor, a global provider of business process outsourcing and product support services, today announced its call center located in Bethlehem, PA is... More>>

News | September 23, 2014
Panviva and EPIC Connections Form Strategic Relationship for Cloud Contact Center   

Panviva, the leading developer of business process guidance software in the cloud, and EPIC Connections (EPIC), a worldwide leader in contact center... More>>