Outsourcing News


inContact
News | November 5, 2013
ACA Marketplace Enrollment Solutions Selects inContact    

inContact, a provider of cloud contact center software and contact center agent optimization tools, announces that ACA Marketplace Enrollment... More>>



net.America Corp.
News | October 31, 2013
net.America Deploys Interactive Intelligence Cloud Solution for Contact Centers   

The net.America Corp., which provides professional services to the federal government, has deployed a cloud-based contact center solution from... More>>



Sitel
News | October 29, 2013
Sitel to Hire 50 New Customer Care Agents in Hamilton, Alabama   

Sitel, a leading global customer care provider, today announced that it is actively expanding its customer service center in Hamilton, Alabama. More>>



Sutherland Global Services
News | October 28, 2013
Call Center to Bring 600 Jobs to Fort Mill, South Carolina   

A new business that specializes in process outsourcing is set to open a call center next month in Fort Mill, South Carolina, bringing 600 jobs to the... More>>



Noble Systems
News | October 21, 2013
CardWorks Servicing Selects Contact Center Technology from Noble Systems   

Noble Systems Corporation, a global leader in unified contact center technology solutions, announces that CardWorks Servicing, LLC, the largest... More>>



Amazon.com
News | October 18, 2013
Amazon Hiring Arizona Workers for At-home Jobs   

Amazon.com is hiring Arizona workers for $10 per hour for at-home support jobs that will help customers with Kindle and other service issues this... More>>



Sitel
News | October 18, 2013
Sitel to Hire 250 Customer Care Positions at Ocala, Florida, Call Center   

Sitel, a leading global customer care provider, today announced that it is hiring 250 customer service agents to support business growth needs at its... More>>



APAC Customer Services, Ltd.
News | October 16, 2013
APAC Customer Services, Ltd. to Hire 85 in Hamilton, Ontario   

APAC Customer Services, Ltd., a leader in global customer care outsourced services and solutions, announced today that it expects to fill 85 jobs in... More>>



Convergys
News | October 11, 2013
Convergys is Bringing 320 Jobs to Erlanger, Kentucky   

Convergys Corporation, a global provider in customer management, is hiring 320 full and part time on-site positions for its contact center in... More>>



First Call Resolution
News | September 27, 2013
First Call Resolution Recognized as 2013 Top Workplace in Oregon   

First Call Resolution is pleased to announce that it has been recognized as a Top Workplace by The Oregonian in 2013, for the second consecutive year. More>>