Outsourcing News

News | October 18, 2013
Amazon Hiring Arizona Workers for At-home Jobs   

Amazon.com is hiring Arizona workers for $10 per hour for at-home support jobs that will help customers with Kindle and other service issues this... More>>

News | October 18, 2013
Sitel to Hire 250 Customer Care Positions at Ocala, Florida, Call Center   

Sitel, a leading global customer care provider, today announced that it is hiring 250 customer service agents to support business growth needs at its... More>>

APAC Customer Services, Ltd.
News | October 16, 2013
APAC Customer Services, Ltd. to Hire 85 in Hamilton, Ontario   

APAC Customer Services, Ltd., a leader in global customer care outsourced services and solutions, announced today that it expects to fill 85 jobs in... More>>

News | October 11, 2013
Convergys is Bringing 320 Jobs to Erlanger, Kentucky   

Convergys Corporation, a global provider in customer management, is hiring 320 full and part time on-site positions for its contact center in... More>>

First Call Resolution
News | September 27, 2013
First Call Resolution Recognized as 2013 Top Workplace in Oregon   

First Call Resolution is pleased to announce that it has been recognized as a Top Workplace by The Oregonian in 2013, for the second consecutive year. More>>

News | September 27, 2013
MAXIMUS Contact Center Operations Achieve Recognition   

MAXIMUS, a provider of government services worldwide, announces that its Indiana Enrollment Broker Services customer contact center has been... More>>

Sutherland Global Services
News | September 20, 2013
Sutherland Global Services Hiring   

Sutherland Global Services appears set to reach its target of 600 jobs at a plant in Alexandria, La., faster than anyone anticipated. More>>

SYNNEX Corporation
News | September 18, 2013
SYNNEX Announces Acquisition of IBM's $1.2+ billion CRM BPO Business   

SYNNEX Corporation, a leading business process services company, announced today in a separate press release issued jointly by SYNNEX and IBM, that... More>>

First Call Resolution
News | September 17, 2013
First Call Resolution Unveils Location of 5th Oregon Contact Center   

First Call Resolution officially announced the location of their newest Oregon contact center: Veneta. More>>

News | September 16, 2013
Teleperformance Announces Shreveport Center Growing With 740 New Jobs   

Today, Teleperformance announced the company will create 740 new direct jobs at its Shreveport customer contact center in the next two years,... More>>