A Myrtle Beach call center is hiring 50 full-time, year-round workers after landing a contract expansion with a German company, its owner said. More>>

Convergys Corporation (NYSE: CVG), one of the largest agent-assisted customer service companies in the world, announced today that Customer... More>>

Avaya today introduced a new set of outsourcing services to help companies dramatically increase the performance, reduce the costs and accelerate the... More>>

Tennesseans know the drill: Call a company's customer-service line and, often, you end up speaking with someone in another country. It may be an... More>>

NCO Group will be providing services for industry leaders in the telecommunications and financial services industry. Employment opportunities will... More>>

MSPexcellence, the business-building consultancy for Managed Services Providers (MSPs) and Cloud Solutions Providers (CSPs) has been selected by two... More>>

Donnelly Communications has reported improved customer service as a result of deploying the cloud-based contact center solution from Interactive... More>>

Alpine Access, the premier provider of virtual contact center solutions and services, today announced the company is looking to hire over 200... More>>

Achievers, the leader in employee rewards and recognition solutions, was named today as a finalist in the sixth annual Stevie Awards for Sales &... More>>

Governor Andrew M. Cuomo today announced that Xerox Corporation will establish a call center in Webster that will create 500 new jobs over the next... More>>