Outsourcing News


Xerox Adding 300 Jobs in Colorado Springs
News | July 15, 2013
Xerox Adding 300 Jobs in Colorado Springs   

Xerox Corp. said Thursday it plans to hire 300 additional customer service and technical support agents over the next three months for its Colorado... More>>



Convergys Hiring in New Mexico
News | July 15, 2013
Convergys Hiring in New Mexico   

Convergys Corporation, a global provider in customer management, is hiring full-time on-site positions for its contact center in Las Cruces, New... More>>



Contact Professional
News | July 15, 2013
As Call Center Industry Grows, Security Becomes a Concern   

Outsourcing for customer service jobs in the United States to countries like Nicaragua and the Philippines have become increasingly common over the... More>>



Convergys Filling Over 400 Jobs in Laredo, Texas, Contact Center
News | July 12, 2013
Convergys Filling Over 400 Jobs in Laredo, Texas, Contact Center   

Convergys Corporation (NYSE: CVG), a globalprovider in customer management, is seeking energetic, motivated sales agents to support the 2014 open... More>>



Sitel Hiring 200 in Norman, Oklahoma
News | July 11, 2013
Sitel Hiring 200 in Norman, Oklahoma   

Sitel, a global customer care provider, announces that it is adding 200 agents and support staff to its call center in Norman, Oklahoma in support of... More>>



Alorica Needs 200 Employees Immediately in Norfolk, Virginia, Contact Center
News | July 11, 2013
Alorica Needs 200 Employees Immediately in Norfolk, Virginia, Contact Center   

Alorica, a provider of customer management outsourcing solutions, announces they will hire up to 200 new employees immediately. The growth is needed... More>>



Teleperformance Hiring 300 in Shreveport Call Center
News | July 11, 2013
Teleperformance Hiring 300 in Shreveport Call Center   

Goodwill Industries of North Louisiana is hosting a job fair for Teleperformance, which they say has recently acquired a new contract and is looking... More>>



Aspect Workforce Mobile Introduces Aspect Workforce Mobile
News | July 8, 2013
Aspect Workforce Mobile Introduces Aspect Workforce Mobile   

Aspect Software, a provider of fully-integrated customer interaction management, workforce optimization, and back-office solutions, announces the... More>>



Xerox to Add 300 Jobs at Call Center in Chesapeake
News | July 8, 2013
Xerox to Add 300 Jobs at Call Center in Chesapeake   

Xerox is adding 300 employees in Chesapeake, bringing the workforce at the company's call center to 800, the company said Wednesday. More>>



DATAMARK Opens 160-Seat Customer Contact Center
News | July 2, 2013
DATAMARK Opens 160-Seat Customer Contact Center   

DATAMARK, Inc., provider of global business services to companies and government organizations, announces the opening of a 160-seat multichannel... More>>