Outsourcing News


TeleServices Direct
News | January 25, 2012
TeleServices Direct Opens Call Center in Madison County   

Career Horizons, Inc. d/b/a TeleServices Direct announced plans today to locate a new call center here, creating up to 180 new jobs by 2015. The... More>>



Kunnect
News | January 18, 2012
Kunnect Partners with jobs4america to Create Job Growth   

Kunnect, a leading provider of cloud-based call center telephony solutions, today announced that it has joined jobs4america, a coalition of... More>>



Infor10
News | January 16, 2012
Infor10 Marketing Uses Social Network Sharing and Multi-Channel Marketing   

Infor, a leading provider of business application software serving more than 70,000 customers, today announced Infor10 Marketing, a next-generation... More>>



Altitude Software
News | January 9, 2012
Spanlink Communications and Altitude Software Partner to Provide Contact Centers Sophisticated Agent Scripting Tools   

Altitude Software, a leading independent global contact center solutions vendor, and Spanlink Communications, a Cisco contact center and customer... More>>



VirtuOz
News | January 5, 2012
VirtuOz Virtual Agents Processed Record 166 Million Conversations in 2011   

VirtuOz, Inc., the leading provider of intelligent virtual agents (IVAs) for online marketing, sales, and support, today announced that it processed... More>>



Avaya
News | November 30, 2011
The Sochi 2014 Organizing Committee Names Avaya the Official Telecommunication Equipment Supplier for the 2014 Olympic Games   

Avaya, a global provider of business collaboration and communications solutions, has been named by the Sochi 2014 Organizing Committee as the... More>>



RylaAnAloricaCompany_HighResLogo
News | November 28, 2011
Ryla Hiring Over 650 for Temporary Customer Service Jobs   

Ryla, an Alorica company, announced that it needs to hire over 650 people immediately for a temporary one-week project. The customer service jobs are... More>>



alpineaccess
News | November 16, 2011
Alpine Access Reaffirms Ranking as North America's Fastest-Growing Contact Center   

Alpine Access, the premier provider of virtual contact center solutions and services, today announced its results for the first three quarters of... More>>



Whaleback_logo
News | November 7, 2011
Whaleback Debuts CrystalBlue Contact Center Solution   

Whaleback Systems, the leader in managed business services, today announced the CrystalBlue Contact Center Solution for small-to-medium enterprises... More>>



SitelLogo
News | October 28, 2011
Sitel Hiring 125 Positions at Corning, New York Customer Care Call Center   

Sitel, a leading customer care outsourcing provider, today announced the immediate addition of 125 full-time positions to the Company’s Corning,... More>>