Outsourcing News


400 Jobs to Southwest Florida
News | June 26, 2013
400 Jobs to Southwest Florida   

Alta Resources, which provides customer-related outsourcing solutions for global brands, sets up shop in Fort Myers. More>>



Allegis Group Services Ranks as the #1 Leader in MSP Spend Under Management
News | June 25, 2013
Allegis Group Services Ranks as the #1 Leader in MSP Spend Under Management   

Allegis Group Services (AGS) was ranked as the #1 leader in MSP spend under management in the Staffing Industry Analysts annual VMS and MSP... More>>



Streator call center to hire over 100 new employees
News | June 19, 2013
Streator call center to hire over 100 new employees   

A business is adding 125 jobs to its call center operation in Streator, which the city manager believes is the latest example of Streator’s... More>>



Frost & Sullivan: Focus On Value Creation For Customers Drives Growth of Contact Center Outsourcing in Asia-Pacific
News | June 19, 2013
Frost & Sullivan: Focus On Value Creation For Customers Drives Growth of Contact Center Outsourcing in Asia-Pacific   

In 2013, call volumes and top-line revenues in the contact center outsourcing market is expected to gain further momentum in Asia-Pacific as need for... More>>



Saudi-based Outsourcer Maximizes Contact Center Efficiency with Altitude Software
News | June 19, 2013
Saudi-based Outsourcer Maximizes Contact Center Efficiency with Altitude Software   

Altitude Software and INET today announced the launch of INET’s Riyadh-based contact center for world-class outsourcing operations based on... More>>



Kohl's Will Open 300-employee Call Center in Dallas
News | June 17, 2013
Kohl's Will Open 300-employee Call Center in Dallas   

Kohl's Corp. will open a 300-employee call center in Dallas, the Menomonee Falls-based retailer said. More>>



Figi's to Outsource More Call Center Jobs
News | June 17, 2013
Figi's to Outsource More Call Center Jobs   

Figi’s Inc., 3200 N. Central Ave., announced it would outsource additional call center jobs by the end of the year. More>>



Avaya's Collaborative Cloud Leveraged for HP Customer Engagement as a Service
News | June 17, 2013
Avaya's Collaborative Cloud Leveraged for HP Customer Engagement as a Service   

Avaya provides a complete set of contact center tools enabling HP to add a broad range of services that will evolve clients' customer service... More>>



U.S. Solutions Adding 120 New Jobs
News | June 13, 2013
U.S. Solutions Adding 120 New Jobs   

Telecommunications company U.S. Solutions is expanding its call center by hiring an additional 120 employees, the Tennessee Economic and Community... More>>



Paranet Launches Hospitality CRM Solution
News | June 13, 2013
Paranet Launches Hospitality CRM Solution   

Dallas-based IT services, CRM solutions and IT outsourcing services firm Paranet said it has forged a partnership with enterprise applications and... More>>