Outsourcing News

News | August 14, 2013
Rhode Island Exchange Call Center Hiring 75   

The Rhode Island Department of Labor and Training will host a recruitment event for up to 75 new jobs at a customer service center for the state's... More>>

News | August 13, 2013
Global Outsourcer Partners With SoCoCare to Provide Social Media Engagement for Customer Care to Fortune 500 Clients   

SoCoCare, the leading all-in-one provider of social media engagement for customer care solutions, announced today that a leading business process... More>>

News | August 9, 2013
Healthcare Reform Questions Answered at MD Call Center   

On Oct. 1, the day the state is scheduled to begin taking calls enrolling citizens in Obamacare, the controversial Concord call center may be the... More>>

24-7 Intouch
News | August 8, 2013
Call Center Adds 470 Jobs in Aurora Office   

An outsourcing company announced Aug. 6 that a call center in Aurora has added 470 jobs, and has plans to grow the business over the next few months. More>>

Aspect Software
News | August 5, 2013
STD-Multiopcion Integrates Aspect Social   

Aspect Software, a provider of fully-integrated customer interaction management, workforce optimization, and back-office solutions, announces... More>>

News | August 5, 2013
Vodafone Awards Amdocs Global Managed Services Contract   

Amdocs, a provider of customer experience systems and services, and Vodafone, mobile communications company, announce they have signed a five-year... More>>

News | August 2, 2013
CharTec Joins With Global Mentoring Solutions   

CharTec, the SMB channel’s "Hardware as a Service" (HaaS) and Managed Services Sales Training provider and Global Mentoring Solutions, a customer... More>>

Call Experts
News | July 26, 2013
Call Experts Opened for Business   

Call Experts, an answering service company, is now in Charlotte as of April 2013. Call Experts offers a wide variety of customer answering service... More>>

Alta Resources
News | July 26, 2013
Alta Resources Creating 500 Jobs in Fort Myers   

Alta Resources is creating about 500 jobs at its new Fort Myers location and will have a career fair to fill these positions. More>>

Straight Forward
News | July 26, 2013
Brodhead Creating 45 Jobs in Cable Industry Call Center   

Area residents receiving sales calls from Charter Communications might soon be hearing from a representative calling from Brodhead. More>>