Salesforce.com, the enterprise cloud computing company, today announced it has been positioned by Gartner, Inc. in the Leaders quadrant of the Magic... More>>

BB&T Corporation will lease the former American Express call center in Greensboro to create a new office to handle administrative and back office... More>>

VirtuOz, Inc., the leading provider of IVAs for online marketing, sales, and support, today announced the availability of VirtuOz' IVAs for Facebook... More>>

Telefonica on Monday signed an agreement to sell its Customer Relationship Management (CRM) business, Atento, to Bain Capital for $1.3 billion. More>>

Mail-order food company Harry & David is relaunching its winter-season call center in downtown Eugene, after a two-year absence. The Medford company... More>>

Whaleback Managed Services, the leader in managed unified communications services, today announced that Access Manufacturing Systems (AMS) has... More>>

Noble Systems Corporation, a global leader in unified contact center technology solutions, today announced the acquisition of assets from TelStar... More>>

Cautiously optimistic about the approaching holiday season, the nation's retailers have begun their annual hunt for part-time workers and seasonal... More>>

For the sixth consecutive year, Verizon Enterprise Solutions has earned Frost & Sullivan's North American Market Leadership Award for hosted... More>>

inContact, the leading provider of cloud-based contact center software and contact center agent optimization tools, today announced it has received... More>>