 | News | May 14, 2012
NICE Again Named Leading Contact Center Workforce Optimization Vendor by DMG Consulting NICE announced today that it has once again been recognized as the worldwide leader in the contact center Workforce Optimization (WFO) market by DMG... More>> |
 | News | May 10, 2012
CallCopy Presents Upgraded cc: Discover v5.0 Workforce Optimization Suite CallCopy, a leading provider of innovative contact center call recording and workforce optimization (WFO) solutions, announced today an updated... More>> |
 | News | May 9, 2012
HelpSTAR Builds Momentum on Strength of Project Management Solution HelpSTAR, a leading pioneer of helpdesk software, today announced that over 900 customers are assisting nearly 1 million users worldwide by bringing... More>> |
 | News | April 23, 2012
Noble Systems Hosts 2012 Select Noble Users Group Conference to Introduce New Products, Upgrades and Technology Strategies Atlanta, GA - April 23, 2012: Noble Systems Corporation, a global leader in unified contact center technology solutions, will host its 2012 Users... More>> |
 | News | April 18, 2012
VPI's Contact Center Workforce Optimization Solution Ranks First in 13 of 14 Product Categories in DMG Consulting's 2012 Product and Market Report VPI (Voice Print International), the premier global provider of contact center recording, quality management, call automation and workforce... More>> |
 | News | April 12, 2012
Interactive Intelligence to Host Cloud-based Communications Industry Web Event Interactive Intelligence Group Inc., a global provider of unified IP business communications solutions, is hosting a free Web event titled... More>> |
 | News | March 27, 2012
VPI Unveils Game-Changing Virtual Call Agent Technology VPI, the leading global provider of customer experience and workforce optimization solutions, today announced the availability of its breakthrough... More>> |
| News | March 22, 2012
NICE Selected for Cisco’s SolutionsPlus Program NICE, a long- standing Preferred Solutions Developer for Cisco, announced today that they have expanded their relationship with Cisco (NYSE, CSCO),... More>> | |
| News | February 23, 2012
Contact Center Survey Reveals Continued Reliance on Outdated Workforce Management Tools Noble Systems Corporation, a global leader in unified contact center technology solutions, today announced today announced the results of its latest... More>> | |
 | News | February 21, 2012
Varolii Introduces New Technology to Improve and Simplify Inbound Customer Interactions Varolii Corporation, a market leader in customer interaction management, announced today its new integrated solution -- Varolii 360. Varolii 360... More>> |
