Joining MyLife.com, Inc., (formerly Reunion.com) in December 2008 was an exciting new opportunity for me. I knew there would be some challenges and,... More>>

SAP AG today announced strong market adoption and new industry validation for its customer relationship management (CRM) solutions for large... More>>

Since the evolution of the 'dot.com' business model, consumers and businesses have not moved exclusively to online shopping as some predicted, but... More>>

Astadia, the largest pure-play Cloud Computing integrator, is proud to announce Astadia has received salesforce.com's Instructor of the Quarter... More>>

Teleperformance, the world's leading provider of outsourced CRM and contact center services, today announced the launch of its Teleperformance Fraud... More>>

According to Convergys Corp., one negative review or comment on Twitter, Facebook or You Tube can result in a loss of up to 30 customers. One review... More>>

Are you feeling the pressure? Has someone in your company already thrown down the gauntlet by asking 'what are we doing with twitter, Facebook, You... More>>

Cisco-Eagle is a material handling distributor and integrator. They provide their customers with solutions for the movement, storage, retrieval,... More>>

Your Goal May Be First Call Resolution, But Having a Second Call Treatment Plan is Essential More>>

The Primas Group, a leading provider of contact center services and products announced today the launch of Evolution FCR™ software, a new approach... More>>