Contact Professional Contributors

Author | August 28, 2012
Dave Hemler   

As the Chief Executive Officer of Revation Systems, Dave Hemler directs and ensures the execution of the company’s corporate strategy. He draws... More>>


Author | June 5, 2012
Steve Barker   

Steve Barker is general manager - AsiaPac for Sitel, a leading global business process outsourcing (BPO) call center provider. Sitel's customer... More>>


Author | May 22, 2012
Daralee Easter   

Daralee Easter joined Convergys Corporation in 2005 as an operations manager and quickly rose through the ranks to her current position of Director... More>>


Author | April 24, 2012
Tim Moynihan   

Tim Moynihan serves as vice president of marketing at Empirix. In this role, Tim is responsible for strategic business planning and product revenue... More>>


Author | April 10, 2012
Joel Lewis   

Joel Lewis is vice president of program management for collections at Convergys. In his role, Joel is responsible for the acquisition and management... More>>


Author | April 3, 2012
Gideon Hollander   

Gideon Hollander is the co-chief executive officer and founder of Jacada. Gideon is highly regarded for his strategic vision and innovation-centered... More>>


Author | March 26, 2012
Frank Paterno   

Mr. Paterno is responsible for all of Intelliverse's Marketing activities including marketing communications, product management, and strategic... More>>


Author | March 13, 2012
Matt McConnell   

Matt is chairman, president and CEO of Knowlagent. Matt co-founded Knowlagent in 1995 with a vision of helping clients improve the service that they... More>>


Author | February 28, 2012
Dr. John Kruper   

As Chief Experience Officer, Dr. John Kruper is responsible for the overall Alpine Access employee experience and the enabling systems to support... More>>


Author | February 14, 2012
Igor Sarenac   

Igor Sarenac is a vice president in Convergys' customer management business, which provides agent-assisted, self-service, and proactive care... More>>