Contact Professional Contributors

Author | August 2, 2013
Ian Hunter   

Ian Hunter is USAN's Principal Architect of Emerging Channels. More>>

Author | August 2, 2013
Robb Duke   

Robb Duke is the director of marketing for USAN. Since 1999, Duke has worked in the customer contact industry overseeing marketing and business... More>>

Author | July 24, 2013
Oren Stern   

Oren Stern has more than 15 years of experience in the software industry, and currently leads Verint’s Voice of the Customer Analytics practice. More>>

Author | June 17, 2013
Paul Lang   

Paul Lang leads Applications Portfolio Management for Siemens Enterprise Communications. More>>

Author | June 7, 2013
Quisha Henderson   

Quisha Henderson is a lifelong learner and has a passion for helping people live up to their full potential. Her professional experience involves... More>>

Author | June 5, 2013
Jeff Lawson   

Jeff Lawson is the CEO and a co-founder of Twilio. Jeff has over 15 years of entrepreneurial and product experience, including as a Product Manager... More>>

Author | May 21, 2013
Roger Woolley   

VP, Marketing Solutions at Verint-Systems More>>

News | May 7, 2013
Convergys Adding Nearly 500 Jobs in Chattanooga   

Convergys Corp. is growing its Chattanooga call center with plans to hire nearly 500 more people, growing its workforce to about 1,300 in the city,... More>>

Author | April 1, 2013
Justin Lemrow   

In his role as Director of Continuous Improvement at Contact Solutions, Justin Lemrow manages the practice that focuses on two core objectives:... More>>

Author | March 26, 2013
Paul Logan   

Paul Logan is President and Chief Executive Officer of Contact Solutions and brings his almost two decades of expertise to providing superior... More>>