With the growing complexity of call center work, such as new channels for customers to access the organization, how does one achieve simplicity? This... More>>

Alpine Access, the premier provider of virtual contact center solutions and services, today announced the company is looking to hire over 200... More>>

Achievers, the leader in employee rewards and recognition solutions, was named today as a finalist in the sixth annual Stevie Awards for Sales &... More>>

Governor Andrew M. Cuomo today announced that Xerox Corporation will establish a call center in Webster that will create 500 new jobs over the next... More>>

Career Horizons, Inc. d/b/a TeleServices Direct announced plans today to locate a new call center here, creating up to 180 new jobs by 2015. The... More>>

Kunnect, a leading provider of cloud-based call center telephony solutions, today announced that it has joined jobs4america, a coalition of... More>>

LeadMD, a provider of marketing automation services, has acquired Marketing Engine, a CRM services company that specializes in Salesforce.com... More>>

VirtuOz, Inc., the leading provider of intelligent virtual agents (IVAs) for online marketing, sales, and support, today announced that it processed... More>>

There are certain things that you can count on before and after the holiday season - Black Friday, Cyber Monday, and good food and, of course,... More>>

As a result of the acquisition, Presidio now employs more than 1,800 IT professionals operating out of over 45 offices across the United States.... More>>