Hosted Solutions
Case Studies
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White Papers
| White Paper | February 19, 2010
Dispelling 6 Common Myths about On-demand Call Center Solutions | |
Web Events
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News
| News |
September 1, 2010
Global Connect and Global LiquidEdge Announce Joint Marketing Agreement Global Connect, the leading provider of hosted dialing and communication services, and Global LiquidEdge Solutions, the leading provider of... More>> | |
| News |
September 1, 2010
Novo Technologies and the Paisley Group Announce Partnership to Offer Superior Customer Satisfaction Solutions Novo Technologies, a leading innovator and supplier of flexible, cost-effective and adaptable call recording solutions, and The Paisley Group, a... More>> | |
| News |
August 31, 2010
Calabrio Workforce Management Now Compliant with Avaya NES Calabrio, Inc., a leading provider of customer interaction and contact center management software, today announced that its Calabrio Workforce... More>> | |
Articles
| Article |
July 15, 2010
How to Lead in Customer Support via White-Label Remote Outsourcing The million-dollar question (sometimes literally) for any company that uses or provides services, is whether to grow those services in-house or... More>> | |
| Article |
May 20, 2010
Making the Most of Customer Interactions by Making the Most of Your Customer's Time We wait for things every day: for the coffee pot to finish brewing; for the light to turn green; for our popcorn to finish popping and we aren’t... More>> | |
| Article |
March 1, 2009
Simplify Operational Complexity: Improve Customer Satisfaction Contact Professional recently interviewed Bruce Dresser, chief marketing officer for Echopass, a hosted contact center services provider. Dresser is... More>> | |
